StrategyDays CRM

StrategyDays CRM

The fact is not new: Customer satisfaction and long-term loyalty to the company ensure economic success. But how is CRM changing as a result of the digital transformation? What has to change so that traditional business models don't fall by the wayside? In order for the process of digitization in CRM to succeed, data management is equally a challenge. All customer information that is available should be digitally translated and intelligently evaluated so that it can be easily understood and easily accessed by employees on a platform for further use. As the number of individual customer requests increases at the same time, the service employee is enabled to process and answer personal questions quickly. Sales can benefit from access to current customer data and the provision of reports. And in marketing, many activities such as advertising campaigns and target group analysis can be automated. To do this, CRM must also be able to integrate all customer touchpoints.

A wide variety of online customer contact points, calls and new voice media must be integrated into the CRM of tomorrow so that the customer satisfaction factor and seamless support across all channels can continue to contribute to the company's success in the future.

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StrategyDays CRM

A wide variety of online customer contact points, calls and new voice media must be integrated into the CRM of tomorrow so that the customer satisfaction factor and seamless support across all channels can continue to contribute to the company's success in the future.

Are you already a participant?Register for free!

Register

And experience more for less.

Relaxed Atmosphere

Relaxed networking during the day with best practices, case studies and high quality dialogues. Let the day end in the evening with a culinary dinner and a good conversation. This is guaranteed in particular by the stylish location with its breathtaking rooms.

Tailor-Made Interests

High quality standards from top managers meet adequate solutions from competent consultants. Selected matching processes in advance ensure that like-minded people can exchange ideas about common interests and network appropriately on site.

Decision-Maker on Site

Enter into direct exchange with numerous personally invited executives from well-known companies and quickly make decisions together or pave the way for long-term planning. Directly on site, without the need for further arrangements.

And experience more for less.

Relaxed Atmosphere

Relaxed networking during the day with best practices, case studies and high quality dialogues. Let the day end in the evening with a culinary dinner and a good conversation. This is guaranteed in particular by the stylish location with its breathtaking rooms.

Tailor-Made Interests

High quality standards from top managers meet adequate solutions from competent consultants. Selected matching processes in advance ensure that like-minded people can exchange ideas about common interests and network appropriately on site.

Decision-Maker on Site

Enter into direct exchange with numerous personally invited executives from well-known companies and quickly make decisions together or pave the way for long-term planning. Directly on site, without the need for further arrangements.

Overview

All events at a glance

22nov(nov 22)8:0023(nov 23)16:10StrategyDays CRM, CallCenter & Marketing 2021Germany

14nov(nov 14)8:0015(nov 15)15:40StrategyDays Marketing, CRM & ContactCenter 2022Germany

All events at a glance

22nov(nov 22)8:0023(nov 23)16:10StrategyDays CRM, CallCenter & Marketing 2021Germany

14nov(nov 14)8:0015(nov 15)15:40StrategyDays Marketing, CRM & ContactCenter 2022Germany

22nov(nov 22)8:0023(nov 23)16:10StrategyDays CRM, CallCenter & Marketing 2021Germany

Champagne Reception

Before the gala dinner

The Gala Dinner

On the 1st day of the event

The Bingo Evening

On the 1st day of the event

Das Gala Dinner

Am 1. Tag der Veranstaltung

Der Bingo-Abend

Am 1. Tag der Veranstaltung

Exklusiv

Der ICE Breaker

Am Vorabend der Veranstaltung

Das Gala Dinner

Am 1. Tag der Veranstaltung

Der Bingo-Abend

Am 1. Tag der Veranstaltung

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Any questions? No problem. Send them to request@businessfactors.de or call us on 030 7676552 0.


Any questions? No problem. Send them to request@businessfactors.de or call us on 030 7676552 0.