November 25./26. 2024

StrategyDays CRM & ContactCenter

Know your customers better than they know themselves

November 25./26. 2024

StrategyDays CRM & ContactCenter

Know your customers betterthan they know themselves

In the field of CRM and Contact Centers, numerous challenges arise.

Integrating advanced technologies and automation is often complex and difficult. Utilizing data for informed decision-making requires sophisticated analyses and predictive analytics. Building long-term and loyal customer relationships is time-consuming and challenging. Customer interactions must be precise and personalized. Effectively using multiple communication channels is necessary but often hard to achieve. Optimizing the entire customer journey requires continuous analysis and adjustment. All these challenges are addressed and solved at the StrategyDays CRM & ContactCenter through practical strategies and best practices from leading experts. Leverage this event to obtain comprehensive solutions and successfully achieve your CRM goals.

Key Topics

Artificial Intelligence

Data Quality

Personalization

Customer Loyalty

Mobile CRM

Data Protection

Open Mind Space

Have you ever left trade fairs and conferences with more questions than answers? Didn't you have the opportunity to find the exact contact person or have a conversation with him? Did you lack time? This is exactly where Open Mind Space (OMS) comes into play. We give you the time and the opportunity to receive targeted answers to your questions.

  • 360° audience
  • Interactive
  • Live Votings
  • Networking

Lectures & Masterclasses

Are you also interested in the success stories of well-known SMEs through to large corporations, their solutions and also stumbling blocks? In advance of an upcoming project, find out what to expect and how you can successfully implement your project.

  • Experiences
  • Know-how
  • Services
  • Product solutions
Program

Breathtaking Location

Enjoy one of the largest baroque castles in Germany in the Cologne Countryside - just a few minutes' drive from Cologne. It was already admired in the 18th century, including by Johann Wolfgang von Goethe, who found this place to be unique.

  • 77 hotel rooms
  • 34 suites
  • ★★ restaurant
  • 4 elements spa
Start a virtual Tour

Partner 2024

A special thanks goes to our Elite Partner. He not only made a significant contribution to the realization of our StrategyDays, but is also responsible for the unforgettable gala dinner and the glamorous casino evening. Immerse yourself in a world of luxury and sophistication as we create unforgettable moments together.

Do you have questions about the event?

We are here to assist you! Whether you need information about the schedule, participation details, or our partners – we are ready to help. Our team looks forward to assisting you and answering any questions you may have. Contact us to ensure your participation is a success!

Email us

Or call us directly at +49 30 76765520


Any questions? No problem. Send them to request@businessfactors.de or call us on 030 7676552 0.


Any questions? No problem. Send them to request@businessfactors.de or call us on 030 7676552 0.