Overview of our StrategyDays


BIG Data

Huge are the amounts of data that are generated, stored and processed worldwide on a daily basis. Businesses are flooded with a tremendest amount of data coming from a variety of sources. In data streams such as social media, business correspondence…

Business Intelligence

For the providers and users in Business Intelligence, the Strategy Days are all about big data, BI strategies and data management. Business Intelligence and Data Intelligence leaders widen their knowledge in data warehousing, online analytical…

CallCenter

The StrategyDays CallCenter will be the meeting place for directors and managers from CRM and Call / Service Centers. Providers and users from the customer service and contact centers, deepen their know-how in workshops, presentations and dialogues…

ContactCenter

Experts and leaders from the ContactCenter industry from Germany, Austria and Switzerland discuss in Zurich, CRM systems and strategies for more effective customer service management. Providers and users from CRM integration, data protection or…

Customer Relationship Management

How is good customer relationship management designed against the background of an increasingly digital world? This is discussed by CRM experts and managers. Providers and users deepen their know-how on Customer Excellence, Customer Centricity and…

Energy

Learn from the specialists in your industry! More than 100 executives from energy management, energy efficiency and energy purchasing will be discussing topics on energy optimization, the use of more efficient technologies to reduce energy…