Overview of our StrategyDays


BIG Data

The amounts of data that are generated, stored and processed worldwide on a daily basis are enormous. Businesses are inundated with big data coming from a variety of sources. Key figures, financial data, text documents or video and audio files are…

Business Intelligence

For providers and users in the field of business intelligence, the strategy days are all about big data, BI strategies and data management. Business intelligence and data intelligence managers deepen their knowledge in the areas of data warehouse,…

CallCenter

The StrategyDays CallCenter will become a meeting point for directors and managers from the areas of CRM and Call / Service Centers. Providers and users from the areas of customer service and contact centers deepen their know-how on new challenges…

ContactCenter

Experts and managers from the contact center industry from the DACH region will discuss suitable CRM systems and strategies for more effective customer service management in times of digital change in Zurich. Providers and users from the areas of…

Customer Relationship Management

How does good customer relationship management work against the background of an increasingly digital world? This is what CRM experts and managers talk about. Providers and users deepen their know-how on customer excellence, customer centricity and…

Energy

From the building through the technical infrastructure and individual machines to the manufactured product, the task will be to consider the overall energetic situation - in order to improve the climate balance and increase added value.