Conditions of Participation 8W

Conditions of Participation

Participation at the Event

A withdrawal by the participant from the contract for participation in the event must be in writing. Withdrawal is free of charge up to 8 weeks before the event. If the participant withdraws within 8 weeks before the event or does not take part in the event without a declaration of withdrawal, the participant must pay a contractual penalty of EUR 750 to business factors Deutschland GmbH in the event of non-appearance for which he is responsible. It is the responsibility of the participant to present and provide evidence of lack of fault, which also relates to the possible posting of a replacement manager. The nomination and posting of a different manager (than the one originally specified) of the participating company is possible in consultation with business factors Deutschland GmbH, if the manager named by the participant has a comparable business position as the manager originally named.

Place of Jurisdiction

Cologne is agreed as the exclusive place of jurisdiction for all reciprocal disputes between the contractual partners, directly or indirectly, provided that the contractual partners are merchants, legal entities under public law or special funds under public law.

Transfer of Personal Data

The participant agrees to his personal data being passed on to the participating competence partners / sponsors. The list of these can be viewed on the business factors online portal before the start of the congress.


Teilnahmebedingung REF

Teilnahmebedingung

Teilnahme an den StrategieTagen

Der Referent stellt die Vortragsinhalte vor der Veranstaltung zur Verfügung und ist damit einverstanden, dass diese Informationen für Zwecke der Öffentlichkeitsarbeit verwendet werden (Webseite, Kongresshandbuch, Soziale Medien etc.). Der Referent erteilt business factors die Genehmigung, Foto-, Film-, Bild-, Ton- und sonstige Aufnahmen zu tätigen und diese nach vorheriger Freigabe in sämtlichen Publikationen für Print, Internet, Funk, Fernsehen und sonstigen Medien unentgeltlich zu verwerten. Die Kosten für die Teilnahme am gesamten Konferenzprogramm sowie der Übernachtung werden von der business factors Deutschland GmbH getragen. Ferner erhält der Referent ein kostenfreies Ticket für einen weiteren Teilnehmer mit Führungsverantwortung im Bereich der Thematik.

Gerichtsstand

Die Vertragsbeziehungen zwischen business factors und dem Referenten unterliegen ausschließlich dem Recht der Bundesrepublik Deutschland. Gerichtsstand für alle Streitigkeiten aus diesem Vertrag ist der Sitz von business factors. business factors ist aber auch berechtigt, am Sitz des Referenten zu klagen. Der Referent kann Ansprüche aus dem Vertragsverhältnis mit business factors nur mit ihrer vorherigen ausdrücklichen Zustimmung an Dritte abtreten.

Weitergabe personenbezogener Daten

Der Referent ist mit der Weitergabe seiner personenbezogenen Daten an die beteiligten Kompetenzpartner/Sponsoren einverstanden. Die Liste derer kann vor Kongressbeginn über das business factors Onlineportal eingesehen werden.


Privacy Policy Attendees

Data Protection & Confidentiality

business factors processes personal data submitted during registration, preparation and implementation of an event, always in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Personal data can also be legitimately obtained and processed from publicly accessible sources. Relevant personal data are personal details (name, job title, address and other contact details), but also information on thematic focal points of the work environment, areas of interest or comparable data of the participant, which are available as part of the preparation for business factors. The processing of personal data (Art. 4 No. 2 GDPR) takes place for the provision of event services as well as all activities required for operation and administration. Within business factors, those departments receive data that they need to fulfill their contractual obligations. Contractors employed by us who are obliged to comply with data protection regulations can also receive data for these purposes. These are companies such as suppliers for event services, the printing industry, logistics, sales and marketing. Personal data is processed and stored for the duration of the business relationship, which also includes, for example, the initiation and processing of a contract, but also the renewed contact. Every person concerned has the right to information according to Art. 15 GDPR, the right to correction according to Art. 16 GDPR, the right to deletion according to Art. 17 GDPR, the right to restriction of processing according to Art. 18 GDPR and the right to data portability from Art. 20 GDPR. The restrictions according to Sections 34 and 35 BDSG apply to the right to information and the right to erasure. There is also a right of appeal to a data protection supervisory authority (Art. 77 GDPR in conjunction with Section 19 BDSG). As part of our business relationship, only those personal data must be made available that are necessary for the establishment, implementation and termination of participation or for contacting the participants during and after an event. business factors does not use automated decision-making in accordance with Art. 22 GDPR to justify and implement participation.

Our data protection officer can be reached at business factors Deutschland GmbH, data protection officer, Tauentzienstr. 15, 10789 Berlin, 030-7676552-95, datenschutz@businessfactors.de.

Information on the right to object according to Art. 21 GDPR is available at https://www.businessfactors.de/en/privacy-policy.

business factors has the right to use image and / or sound recordings made by itself or by third parties during a business factors event for advertising and public relations purposes. If a participant wants to be made unrecognizable (pixelation of the face), this must be communicated to business factors at the latest two weeks after becoming aware of it.


Privacy Policy Speaker

Data Protection & Confidentiality

business factors processes personal data submitted during registration, preparation and implementation of an event, always in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Personal data can also be legitimately obtained and processed from publicly accessible sources. Relevant personal data are personal details (name, job title, address and other contact details), but also information on thematic focal points of the work environment, areas of interest or comparable data of the participant, which are available as part of the preparation for business factors. The processing of personal data (Art. 4 No. 2 GDPR) takes place for the provision of event services as well as all activities required for operation and administration. Within business factors, those departments receive data that they need to fulfill their contractual obligations. Contractors employed by us who are obliged to comply with data protection regulations can also receive data for these purposes. These are companies such as suppliers for event services, the printing industry, logistics, sales and marketing. Personal data is processed and stored for the duration of the business relationship, which also includes, for example, the initiation and processing of a contract, but also the renewed contact. Every person concerned has the right to information according to Art. 15 GDPR, the right to correction according to Art. 16 GDPR, the right to deletion according to Art. 17 GDPR, the right to restriction of processing according to Art. 18 GDPR and the right to data portability from Art. 20 GDPR. The restrictions according to Sections 34 and 35 BDSG apply to the right to information and the right to erasure. There is also a right of appeal to a data protection supervisory authority (Art. 77 GDPR in conjunction with Section 19 BDSG). As part of our business relationship, only those personal data must be made available that are necessary for the establishment, implementation and termination of participation or for contacting the participants during and after an event. business factors does not use automated decision-making in accordance with Art. 22 GDPR to justify and implement participation.

Our data protection officer can be reached at business factors Deutschland GmbH, data protection officer, Tauentzienstr. 15, 10789 Berlin, 030-7676552-95, datenschutz@businessfactors.de.

Information on the right to object according to Art. 21 GDPR is available at https://www.businessfactors.de/en/privacy-policy.

business factors has the right to use image and / or sound recordings made by itself or by third parties during a business factors event for advertising and public relations purposes. If a participant wants to be made unrecognizable (pixelation of the face), this must be communicated to business factors at the latest two weeks after becoming aware of it.


Privacy Policy Partner

Privacy Policy (GDPR)

business factors processes personal data submitted during the registration, preparation and execution of an event, always in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the German Data Protection Act (BDSG). Furthermore, personal data can be legitimately obtained and processed from publicly available sources. Relevant personal data is personal data (name, address and other contact data) but also information on thematic focuses of the work environment, areas of interest or comparable data of the participant, which is available as part of the preparation of business factors. Personal data is processed (art. 4 no. 2 of the GDPR) for the provision of event services as well as all activities required for the operation and administration. The departments within business factors, which require the data to fulfill our contractual obligations, are the departments, which obtain access to said data. Processors we engage who are obliged to comply with data protection regulations can also receive data for these purposes. These are companies such as suppliers for event services, printing industry, logistics, sales and marketing. Personal data is processed and stored for the duration of the business relationship, which for instance includes the initiation and processing of a contract but also repeated establishment of contact. Every data subject has a right of access pursuant to art. 15 of the GDPR, the right to rectification pursuant to art. 16 of the GDPR, the right to erasure pursuant to art. 17 of the GDPR, the right to restriction of processing pursuant to art. 18 of the GDPR and the right to data portability pursuant to art. 20 of the GDPR. The restrictions pursuant to §§ 34 and 35 of the new German Data Protection Act (BDSG-new) apply to the right of access and right to erasure. Furthermore, there is the right to lodge a complaint with a responsible supervisory authority (art. 77 of the GDPR in conjunction with § 19 of the German Data Protection Act – BDSG). In the context of our business relationship, only personal data required for the establishment, execution and termination of participation or for participants to establish contact among each other need to be made available during and after an event. business factors does not use automated decision-making pursuant to art. 22 of the GDPR, to establish or execute participation.

Our data protection officer can be reached at business factors Deutschland GmbH, data protection officer, Tauentzienstr. 15, 10789 Berlin, datenschutz@businessfactors.de.

Information on the right to object according to Art. 21 GDPR is available at https://www.businessfactors.de/en/privacy-policy.

business factors has the right to use image and / or sound recordings made by itself or by third parties during a business factors event for advertising and public relations purposes. If a participant wants to be made unrecognizable (pixelation of the face), this must be communicated to business factors at the latest two weeks after becoming aware of it.


Legal Disclosure

Legal Disclosure

Corporate Headquarters, Location Bensberg, Switzerland
business factors Deutschland GmbH, Tauentzienstraße 15, 10789 Berlin, Phone: +49 (0)30 76 76 552 – 0, Fax: +49 (0)30 76 76 552 – 99
c/o Schloss Bensberg, Torhaus Süd, Kadettenstraße, 51429 Bergisch Gladbach, Phone: +49 (0)2204 20 114 – 0, Fax: +49 (0)2204 20 114 – 49
business factors International AG, Böhleli 1, 9050 Appenzell, Schweiz, Phone +41 (0)71 788 82 – 16, Fax: +41 (0)71 788 82 – 17

Email: info@businessfactors.de

Managing Director & Board of Directors
Serkan Atil Ural, Alexander Stärke

Seat of the Companies
Berlin, Germany and Appenzell, Switzerland
Commercial register at the district court and commercial register office
Berlin-Charlottenburg, HRB 119181 B, Appenzell AI, CH-310.3.002.786-6

Sales Tax Identification Number
Germany: DE264629856, Switzerland: CHE-333.501.670 MWST

Responsible for Contents according to § 55 Section 2 RStV

Serkan Atil Ural, Alexander Stärke

Online Dispute Resolution Information

The EU Commission has created an Internet platform for the online settlement of disputes (so-called “OS platform”). The OS platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Customer can access the OS platform at the following link: http://ec.europa.eu/consumers/odr/.

We are unwilling and not obliged to participate in a dispute settlement procedure at a consumer arbitration board.

Limitation of Liability

The contents of this website have been created with extraordinary diligence. However, the provider cannot assume guarantee for the accuracy, completeness, and actuality of the contents. The utilization of the website contents is at one’s own risk. Namely marked postings represent the author’s opinion and not necessarily the opinion of the provider. As a service provider we are responsible according to § 7 Abs.1 DDG for our own contents on these pagess according to the general laws. According to §§ 8 to 10 DDG, however, we as a service provider are not obliged to monitor transmitted or stored external information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general law remain unaffected. A liability in this regard, however, is only possible from the date of knowledge of a specific infringement. Upon notification of appropriate violations, we will remove this content immediately.

Contributions marked by name reflect the opinion of the respective author and not neccessarily our opinion. We expressly reserve the right to change, supplement or delete parts of the pages or the entire offer without prior notice, or to discontinue publication temporarily or permanently. The mere use of this website does not create any contractual relationship between the user and us.

External Links

This website contains links to websites of third parties (“external links). Those websites are subject liabilities of the respective provider.The provider verified at the very-first connection of the external links the contents, if there are eventually any statutory violations. At this time no statutory violations appeared. The provider has no influence at all regarding current and future design and regarding the content of the linked sites. The setting of external links does not mean that the provider embraces the behind the link or reference lying contents. A constant supervision of such external links cannot reasonably be expected of the provider when there is no sufficient evidence of legal violations. However, when noticing statutory violations – such external links will be deleted immediately.

Copyright

The on this website released contents are subject to German copyright. Each utilisation that is not permitted by the German copyright must be agreed in written form with the provider or the respective holder of the rights. This particularly applies to duplication, modifications, translations, saving, processing or reproduction of contents in data bases or other electronic media or systems. Contents and rights of third parties are thereby marked. The unauthorised duplication or circulation of individual contents or complete pages is not allowed and chargeable. It is only allowed to make copies or downloads for personal and private use, but not for commercial use.

Links to the websites of the provider are welcome at all times and do not require the providers approval. The presentation of this website in foreign frames is only allowed with prior permission.

Data Protection

The use of this website is possible without providing personal information. If our pages require personal data (for example name, address or E-Mail addresses) this is always on a voluntarily basis. This data will not be disclosed to third parties without your explicit consent.

Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data against access by third parties is not possible.

Use of the contact data listed in the Imprint for commercial purposes is expressly undesired, unless the provider has given its prior written consent or a business relationship is already at hand. The provider and all persons mentioned on this website hereby object to any commercial use or propagation of their data. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails. Detailed information on data protection can be found in our privacy policy.

Special Use Terms and Conditions

Should any special terms and conditions for individual use of this website diverge from the aforementioned points, this shall be expressly noted where applicable. In this case, special use terms and conditions shall apply for each individual case.

The Legal Disclosure also applies to the following Social Media Profiles & Pages

www.linkedin.com/company/business-factors-deutschland-gmbh
www.xing.com/xbp/pages/business-factors-deutschland-gmbh
www.twitter.com/BFactors
www.facebook.com/businessfactors
www.youtube.com/channel/UCbst5qOOo6ACpdTqQKIoQXg
www.instagram.com/business.factors


Privacy Policy

Privacy Policy

Data Protection

This Privacy Policy provides you with information regarding the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our website as well as the web pages, functions and content as well as external online presences such as our social media profiles associated with it (hereinafter mutually referred to as “website”). In regard to the terms used, such as “processing” or “controller”, we kindly refer to the definitions in art. 4 of the General Data Protection Regulation (GDPR).

Data Security Officer

If you have any questions regarding data privacy, please contact our Data Security Officer using the following contact information:
Mr. D. Klapproth, phone: +49 (0) 30 8224888, email: d.klapproth@ains-a.de

Controller

business factors Deutschland GmbH, Tauentzienstraße 15, 10789 Berlin / Germany, phone: +49 (0)30 76 76 552 – 95, fax: +49 (0)30 76 76 552 – 99, email: info@businessfactors.de

Managing Directors: Serkan Atil Ural, Alexander Stärke

Legal Disclosure: https://www.businessfactors.de/imprint/

Kind of data processed

  • Master data (e.g. names, addresses).
  • Contact data (e.g. email, telephone numbers).
  • Content data (e.g. text entries, photos, videos).
  • Usage data (e.g. web pages accessed, interest in contents, access times).
  • Metadata/communication data (e.g. device information, IP addresses).

Data subject categories

Visitors and users of the website (hereinafter, we collectively refer to the data subjects as “users”).

Purpose of processing

  • To make the website, its functions and contents available.
  • To reply to contact enquiries and communicate with users.
  • Security measures.
  • To analyze range/marketing

Order processing in the online shop and customer account

We process the data of our customers as part of the ordering process in our online shop to allow them to select and order the selected products and services, as well as their payment and delivery, or execution.

The processed data includes inventory data, communication data, contract data, payment data and those affected by the processing belong to our customers, prospects and other business partners. Processing is for the purpose of providing contractual services in the context of operating an online shop, billing, delivery and customer service. Here we use session cookies for the storage of the shopping cart contents and permanent cookies for the storage of the login status.

Processing takes place in order to fulfill our services and to carry out contractual measures (for example, carrying out order processes) and insofar as required by law (for example, legally required archiving of business transactions for trading and tax purposes). The information marked as required for the establishment and fulfillment of the contract is required. We disclose the data to third parties only in the context of extradition, payment or legal permissions and obligations, as well as if this is based on our legitimate interests, which we inform you in the context of this privacy policy (eg, to legal and tax consultants, Financial institutions, freight companies and public authorities).

Users can optionally create a user account, in particular by being able to view their orders. As part of the registration, the required mandatory information will be communicated to the users. The user accounts are not public and can not be indexed by search engines. If users have terminated their user account, their data will be deleted with respect to the user account, subject to their retention is necessary for commercial or tax reasons. Information in the customer’s account remains until its deletion with subsequent archiving in the case of a legal obligation or our legitimate interests (for example, in the case of litigation). It is the responsibility of the users to secure their data upon termination prior to the end of the contract.

As part of the registration and re-registration and use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the user’s protection against misuse and other unauthorized use. A transfer of these data to third parties does not take place, unless it is necessary for the pursuit of our legal claims as a legitimate interest or there is a legal obligation to do so.

The deletion takes place after expiration of legal warranty and other contractual rights or obligations (for example, payment entitlements or performance obligations from contracts with customers), whereby the necessity of keeping the data is checked every three years; in the case of storage due to legal archiving obligations, the deletion takes place after its expiration.

Terms used

“Personal data” refers to any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is an individual who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or by one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

“Processing” refers to any operation or set of operations performed in connection with personal data, with or without the use of automated means. The term has a broad meaning and practically includes any handling of data.

“Pseudonymization” refers to the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures, to ensure that the personal data is not attributed to an identified or identifiable natural person.

“Profiling” refers to any form of automated processing of personal data related to the use of personal data, to evaluate certain personal aspects concerning a natural person, in particular to analyze or predict aspects regarding that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

The “controller” is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

“Processor” refers to a natural or legal person, public authority, agency or other body, who/which processes personal data on behalf of the controller.

Relevant legal bases

We inform you of the legal bases of our data processing in accordance with art. 13 of the GDPR Insofar as the legal basis is not stated in the Privacy Policy, the following applies: The legal basis for obtaining consent is art. 6 sec. 1 lit. a and art. 7 of the GDPR, the legal basis for processing to perform our services and implement contractual measures as well as respond to enquiries is art. 6 sec. 1 lit. b of the GDPR, the legal basis for processing to fulfil our legal obligations is art. 6 sec. 1 lit c of the GDPR and the legal basis for processing to safeguard our legitimate interests is art. 6 sec. 1 lit. f of the GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, art. 6 sec. 1 lit. d of the GDPR serves as the legal basis.

Security measures

We take appropriate technical and organizational measures in accordance with art. 32 of the GDPR, taking the best available technology, the implementation costs and the nature, scope, circumstances and purposes of processing as well as the different likelihood and severity of the risk to the rights and freedoms of natural persons into account, to ensure a level of protection appropriate for the risk.

In particular, these measures include ensuring the confidentiality, integrity and availability of data by controlling physical access to the data as well as access it is affected by, input, disclosure, securing availability and its separation. Furthermore, we have established procedures, which ensure data subject rights being able to be exercised, data erasure and a reaction to data vulnerability. Moreover, we already consider the protection of personal data in the development phase or selection of hardware, software as well as procedures, according to the principle of data protection by technology design and by privacy-friendly default settings (article 25 of the GDPR).

Collaboration with processors and third parties

If, in the context of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant access to the data, this will only be done on the basis of legal permission (e.g. if transmission of the data to third parties, such as to payment service providers, is required to fulfill the contract in accordance with art. 6 sec. 1 lit. b of the GDPR), you have consented, a legal obligation stipulates it or based on our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties with the processing of data based on a so-called “Agreement on data processing”, this is conducted based on art. 28 of the GDPR.

Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or do this in the context of using third party services or disclosure or transmission of data to third parties, this will only be done if it is to fulfill our (pre)contractual obligations, based on your consent, based on a legal obligation or based on our legitimate interests. Subject to legal or contractual permissions, we only process or have the data processed in a third country if the special requirements pursuant to art. 44 ff. of the GDPR are met. That means processing takes place e.g. on the basis of specific guarantees, such as the officially recognized identification of an EU compliant data protection standard (e.g. for the US through the Privacy Shield) or in compliance with officially recognized special contractual obligations (so-called “standard contractual provisions”).

Rights of the data subjects

  • You have the right to request a confirmation of whether relevant data is being processed and to be informed about this data as well as to additional information and a copy of the data pursuant to art. 15 of the GDPR.
  • In accordance with art. 16 of the GDPR, you have the right to request the completion of data pertaining to you or the rectification of inaccurate data pertaining to you.
  • According to art. 17 of the GDPR, you have the right to request that respective data is immediately erased or alternatively, in accordance with art. 18 of the GDPR, a restriction of the data processing.
  • You have the right to request that data pertaining to you, which you made available to us, is maintained and that it is transferred to other controllers in accordance with art. 20 of the GDPR.
  • Furthermore, pursuant to art. 77 of the GDPR, you have the right to lodge a complaint with the responsible supervisory authority.

Right to withdraw consent

You have the right to withdraw any consent with given with effect for the future pursuant to art. 7 sec. 3 of the GDPR.

Right to object

You can object to the future processing of data pertaining to you in accordance with art. 21 of the GDPR at any time. In particular, you can object to processing for purposes of direct marketing.

Use of Cookies

Cookies are small text files or other data records that store information on end devices and read information from the end devices. For example, to store the login status in a user account, the contents of a shopping cart in an e-shop, the contents accessed or the functions used. Cookies can also be used for various purposes, e.g. for purposes of functionality, security and convenience of online offers as well as the creation of analyses of visitor flows.

Information on consent: We use cookies in accordance with the statutory provisions. Therefore, we obtain prior consent from users, except when it is not required by law. In particular, consent is not required if the storage and reading of information, including cookies, is strictly necessary in order to provide an information society service explicitly requested by the subscriber or user. Essential cookies usually include cookies with functions related to the display and operability of the onlineservice, load balancing, security, storage of users’ preferences and choices or similar purposes related to the provision of the main and secondary functions of the onlineservice requested by users. The revocable consent will be clearly communicated to the user and will contain the information on the respective cookie use.

Information on legal bases under data protection law: The legal basis under data protection law on which we process users’ personal data with the use of cookies depends on whether we ask users for consent. If users consent, the legal basis for processing their data is their declared consent. Otherwise, the data processed with the help of cookies is processed on the basis of our legitimate interests (e.g. in a business operation of our online services and improvement of its usability) or, if this is done in the context of the fulfillment of our contractual obligations, if the use of cookies is necessary to fulfill our contractual obligations. For which purposes the cookies are processed by us, we do clarify in the course of this privacy policy or in the context of our consent and processing procedures.

Retention period: With regard to the retention period, a distinction is drawn between the following types of cookies:

  • Temporary cookies (also known as “session cookies”): Temporary cookies are deleted at the latest after a user has left an online service and closed his or her end device (i.e. browser or mobile application).
  • Permanent cookies: Permanent cookies remain stored even after the terminal device is closed. For example, the login status can be saved, or preferred content can be displayed directly when the user visits a website again. Likewise, user data collected with the help of cookies can be used for reach measurement. Unless we provide users with explicit information about the type and storage duration of cookies (e.g., as part of obtaining consent), users should assume that cookies are permanent and that the storage period can be up to two years.

General notes on revocation and objection (so-called “Opt-Out”): Users can revoke the consents they have given at any time and object to the processing in accordance with legal requirements. Users can restrict the use of cookies in their browser settings, among other options (although this may also limit the functionality of our online offering). A objection to the use of cookies for online marketing purposes can also be made through the websites https://optout.aboutads.info and https://www.youronlinechoices.com/.

  • Processed data types: Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of Processing: Provision of our online services and usability; Web Analytics (e.g. access statistics, recognition of returning visitors).
  • Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR); Consent (Article 6 (1) (a) GDPR).

Further information on processing methods, procedures and services used:

Processing Cookie Data on the Basis of Consent: We use a cookie management solution in which users’ consent to the use of cookies, or the procedures and providers mentioned in the cookie management solution, can be obtained, managed and revoked by the users. The declaration of consent is stored so that it does not have to be retrieved again and the consent can be proven in accordance with the legal obligation. Storage can take place server-sided and/or in a cookie (so-called opt-out cookie or with the aid of comparable technologies) in order to be able to assign the consent to a user or and/or his/her device. Subject to individual details of the providers of cookie management services, the following information applies: The duration of the storage of the consent can be up to two years. In this case, a pseudonymous user identifier is formed and stored with the date/time of consent, information on the scope of the consent (e.g. which categories of cookies and/or service providers) as well as the browser, system and used end device; Legal Basis: Consent (Article 6 (1) (a) GDPR);

Cookie-Opt-Out: In the footer of our website you will find a link that allows you to change your cookie settings as well as revoke corresponding consents; Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);

Google Tag Manager: Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus integrate other services into our online services (please refer to further details in this privacy policy). With the Tag Manager itself (which implements the tags), for example, no user profiles are created or cookies are stored. Google only receives the IP address of the user, which is necessary to run the Google Tag Manager; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://marketingplatform.google.com; Privacy Policy: https://policies.google.com/privacy; Data Processing Agreement: https://business.safety.google/adsprocessorterms; Basis for third country transfer: EU-US Data Privacy Framework (DPF), Standard Contractual Clauses (https://business.safety.google/adsprocessorterms).

Google Analytics 4: We use Google Analytics to perform measurement and analysis of the use of our online services by users based on a pseudonymous user identification number. This identification number does not contain any unique data, such as names or email addresses. It is used to assign analysis information to an end device in order to recognize which content users have accessed within one or various usage processes, which search terms they have used, have accessed again or have interacted with our online services. Likewise, the time of use and its duration are stored, as well as the sources of users referring to our online services and technical aspects of their end devices and browsers. In the process, pseudonymous profiles of users are created with information from the use of various devices, and cookies may be used. Google Analytics does not log or store individual IP addresses. Analytics does provide coarse geo-location data by deriving the following metadata from IP addresses: City (and the derived latitude, and longitude of the city), Continent, Country, Region, Subcontinent (and ID-based counterparts). For EU-based traffic, IP-address data is used solely for geo-location data derivation before being immediately discarded. It is not logged, accessible, or used for any additional use cases. When Analytics collects measurement data, all IP lookups are performed on EU-based servers before forwarding traffic to Analytics servers for processing; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR); Website: https://marketingplatform.google.com/intl/en/about/analytics/; Privacy Policy: https://policies.google.com/privacy; Data Processing Agreement: https://business.safety.google/adsprocessorterms/; Basis for third country transfer: EU-US Data Privacy Framework (DPF), Standard Contractual Clauses (https://business.safety.google/adsprocessorterms); Opt-Out: Opt-Out-Plugin: https://tools.google.com/dlpage/gaoptout?hl=en, Settings for the Display of Advertisements: https://myadcenter.google.com/personalizationoff; Further Information: https://business.safety.google/adsservices/ (Types of processing and data processed).

Erasure of data

The data we process is erased or limited in its processing in accordance with art. 17 and 18 of the GDPR. Unless otherwise specifically indicated in line with this Privacy Policy, the data we store is erased as soon as it is no longer required for its intended purpose and said erasure does not conflict with any statutory retention periods. If the data is not erased because it is required for other or legally permissible purposes, its processing is restricted. This means the data is blocked and not processed for other purposes. For instance, this applies to data, which must be retained for reasons subject to commercial or tax laws.

According to legal requirements in Germany, retention is, in particular, carried out for 10 years in accordance with §§ 147 sec. 1 of the General Tax Code (AO), 257 sec. 1 no. 1 and 4, sec. 4 of the German Commercial Code (HGB) (trading books, inventories (books, records, management reports, accounting records, books of account, documents relevant to taxation, etc.) and for 6 years in accordance with § 257 sec. 1 no. 2 and 3, sec. 4 of the German Commercial Code (HGB) (business letters).

Processing for business purposes

Moreover, we process

  • contractual data (e.g. contractual object, term, customer category)
  • payment data (e.g. bank details, payment history)

of our customers, interested parties and business partners for the purpose of fulfilling contractual services and managing customer accounts as well as marketing, advertising and market research.

Agency services

We process our customers’ data in line with our contractual services, which include conceptual and strategic consultation, campaign planning, software and design development/consultation or maintenance, implementation of campaigns and processes/handling, server administration, data analysis/consulting services and training services.

In the process, we process master data (e.g. customer master data such as names or addresses), contact data (e.g. email, telephone numbers), content data (e.g. text entries, photographs, videos), contractual data (e.g. contractual object, term), payment data (e.g. bank details, payment history), usage data and metadata (e.g. in line with the analysis and range measurement of marketing measures). As a basic principle, we do not process special categories of personal data unless these are a component of commissioned processing. Data subjects include our customers, interested parties as well as their customers, users, website visitors or employees as well as third parties. The purpose of processing is the fulfilment of contractual services, billing and our customer service. The legal bases for processing result from art. 6 sec. 1 lit. b of the GDPR (contractual services), art. 6 sec. 1 lit. f of the GDPR (analysis, statistics, optimization, security measures). We process data required to constitute and fulfil the contractual services and indicate the necessity of your data. A disclosure to external parties only takes place if this is required in line with an order. In the processing of data provided to us in line with an order, we act according to the client’s instructions as well as the statutory requirements of commissioned data processing according to art. 28 of the GDPR and do not process the data for any purposes other than those in accordance with the commissioned data processing agreement.

We erase the data after the expiration of statutory guarantee and comparable obligations. The necessity of retaining the data is reviewed every three years; in the case of statutory retention periods, erasure is conducted after the expiration of said periods (6 years according to § 257 sec. 1 of the German Commercial Code (HGB), 10 years according to § 147 sec. 1 of the General Tax Act (AO)). In the case of data, which was disclosed to us in line with an order by the client, we erase the data according to the specifications in the order; fundamentally after completion of the order.

Therapeutische Leistungen und Coaching

Wir verarbeiten die Daten unserer Klienten und Interessenten und anderer Auftraggeber oder Vertragspartner (einheitlich bezeichnet als „Klienten“) entsprechend Art. 6 Abs. 1 lit. b) DSGVO, um ihnen gegenüber unsere vertraglichen oder vorvertraglichen Leistungen zu erbringen. Die hierbei verarbeiteten Daten, die Art, der Umfang und der Zweck und die Erforderlichkeit ihrer Verarbeitung, bestimmen sich nach dem zugrundeliegenden Vertragsverhältnis. Zu den verarbeiteten Daten gehören grundsätzlich Bestands- und Stammdaten der Klienten (z.B., Name, Adresse, etc.), als auch die Kontaktdaten (z.B., E-Mailadresse, Telefon, etc.), die Vertragsdaten (z.B., in Anspruch genommene Leistungen, Honorare, Namen von Kontaktpersonen, etc.) und Zahlungsdaten (z.B., Bankverbindung, Zahlungshistorie, etc.).

Im Rahmen unserer Leistungen, können wir ferner besondere Kategorien von Daten gem. Art. 9 Abs. 1 DSGVO, insbesondere Angaben zur Gesundheit der Klienten, ggf. mit Bezug zu deren Sexualleben oder der sexuellen Orientierung, ethnischer Herkunft oder religiösen oder weltanschaulichen Überzeugunge, verarbeiten. Hierzu holen wir, sofern erforderlich, gem. Art. 6 Abs. 1 lit. a., Art. 7, Art. 9 Abs. 2 lit. a. DSGVO eine ausdrückliche Einwilligung der Klienten ein und verarbeiten die besonderen Kategorien von Daten ansonsten zu Zwecken der Gesundheitsvorsorge auf Grundlage des Art. 9 Abs. 2 lit h. DSGVO, § 22 Abs. 1 Nr. 1 b. BDSG.

Sofern für die Vertragserfüllung oder gesetzlich erforderlich, offenbaren oder übermitteln wir die Daten der Klienten im Rahmen der Kommunikation mit anderen Fachkräften, an der Vertragserfüllung erforderlicherweise oder typischerweise beteiligten Dritten, wie z.B. Abrechnungsstellen oder vergleichbare Dienstleister, sofern dies der Erbringung unserer Leistungen gem. Art. 6 Abs. 1 lit b. DSGVO dient, gesetzlich gem. Art. 6 Abs. 1 lit c. DSGVO vorgeschrieben ist, unseren Interessen oder denen der Klienten an einer effizienten und kostengünstigen Gesundheitsversorgung als berechtigtes Interesse gem. Art. 6 Abs. 1 lit f. DSGVO dient oder gem. Art. 6 Abs. 1 lit d. DSGVO notwendig ist. um lebenswichtige Interessen der Klienten oder einer anderen natürlichen Person zu schützen oder im Rahmen einer Einwilligung gem. Art. 6 Abs. 1 lit. a., Art. 7 DSGVO.

Die Löschung der Daten erfolgt, wenn die Daten zur Erfüllung vertraglicher oder gesetzlicher Fürsorgepflichten sowie Umgang mit etwaigen Gewährleistungs- und vergleichbaren Pflichten nicht mehr erforderlich ist, wobei die Erforderlichkeit der Aufbewahrung der Daten alle drei Jahre überprüft wird; im Übrigen gelten die gesetzlichen Aufbewahrungspflichten.

Contractual services

We process the data of our contractual partners and interested parties as well as other clients, customers or contractual partners (collectively referred to as “contractual partners”) in accordance with art. 6 sec. 1 lit. b of the GDPR, to be able to render our contractual or precontractual services to them. The data processed in this connection as well as the nature, scope, purpose and necessity of its processing is determined based on the underlying contractual relationship.

The processed data includes the master data of our contractual partners (e.g. names and addresses), contact data (e.g. email and telephone numbers) as well as contractual data (e.g. services received, contractual content, contractual communication, names of contact persons) and payment data (e.g. bank details, payment history).

As a basic principle, we do not process special categories of personal data unless these are a component of commissioned or contract specific processing.

We process data required to constitute and fulfil the contractual services and indicate the necessity of your data, insofar as this is not evident to the contractual partner. A disclosure to external persons or companies only takes place if this is required in line with a contract. In the processing of data provided to us in line with an order, we act according to the client’s instructions as well as the statutory requirements.

In line with the use of our online services, we can store the IP address and the time of the respective user action. Storage is based on our legitimate interests as well as in the interests of the users, to protect against misuse and other unauthorized use. This data is generally not disclosed to third parties unless required to pursue our claims according to art. 6 sec. 1 lit. f of the GDPR or we have a legal obligation to do so according to art. 6 sec. 1 lit. c of the GDPR.

The data is erased when the data is no longer required to fulfil contractual or statutory duties of care as well as to handle possible guarantee or similar obligations; at the same time, the necessity of data retention is reviewed every three years; furthermore, the statutory retention obligations apply.

External payment service providers

We use external payment service providers whose platforms allow users and we to make payment transactions. These payment service providers may include, in each case with a link to the privacy policy: Paypal (https://www.paypal.com/webapps/mpp/ua/privacy-full), Klarna (https://www.klarna.com/de/datenschutz/), Skrill (https://www.skrill.com/en/footer/protocol/), Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/), Visa (https://www.visa.de/datenschutz), Mastercard (https://www.mastercard.de/de-de/datenschutz.html), At the erican Express (https://www.americanexpress.comen/content/privacy-policy-statement.html), Stripe (https://stripe.com/de/privacy.)

As part of the fulfillment of contracts, we set the payment service providers on the basis of Art. 6 para. 1 lit. b. GDPR. Incidentally, we use external payment service providers on the basis of our legitimate interests. Art. 6 para. 1 lit. f. GDPR in order to offer our users effective and secure payment options.

Amongst the data processed by the payment service providers are inventory data, e.g. the name and the address, bank data, e.g. Account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, summary and recipient-related information. The information is required to complete the transactions. However, the data entered will only be processed and stored by the payment service providers. That We do not receive any account or credit card information, but only information with confirmation or negative disclosure of the payment. The data may be transmitted by the payment service providers to credit reporting agencies. This transmission aims at the identity and credit check. For this we refer to the terms and conditions and privacy policy of payment service providers.

For the payment transactions, the terms and conditions and the privacy notices of the respective payment service providers, which are available within the respective websites, or transactional applications apply. We also refer to these for further information and assertion of rights of revocation, information and other data subjects.

Administration, accounting, office organization, contact management

We process data in line with administrative tasks as well as for the organization of our company, accounting and to comply with statutory obligations such as archiving for instance. In this connection, we process the same data we process in line with fulfilling our contractual services. This processing is based on art. 6 sec. 1 lit. c of the GDPR, art. 6 sec. 1 lit. f of the GDPR. This processing pertains to customers, interested parties, business partners and website visitors. The purpose of and our interest in this processing lies in the administration, accounting, office organization, data archiving, i.e. functions, which serve maintaining our business activities, performing our tasks and rendering our services. The erasure of data regarding contractual services and the contractual communication complies with the tasks stated for these processing activities.

In this connection, we disclose or transfer data to the fiscal authority, consultants, e.g. tax consultants or auditors as well as other billing centres and payment service providers.

Moreover, we store data pertaining to suppliers, organizers and other business partners bases on our business interests, e.g. for the purpose of contacting at a later point in time. We generally store this predominantly company-related data permanently.

Business analyses and market research

In order to be able to conduct our business in an economic manner and identify the requirements of the contractual partners and users, we analyze the data we have in connection with business transactions, contracts, enquiries, etc. At the same time, we process master data, communication data, contractual data, payment data, usage data and metadata based on art. 6 sec. 1 lit. f of the GDPR; the data subjects in this connection include contractual partners, interested parties, customers, visitors and users of our website.

The analyses are carried out for the purpose of business assessments, marketing and marketing research. In the process, we can take the profiles of the registered users with data, e.g. regarding the services they received, into account. The analyses enable us to increase user-friendliness, optimize our product range and operate in a more efficient manner. These analyses are only intended for us and are not disclosed to third parties unless it is a matter of anonymous analyses with pooled values.

If these analyses or profiles are individual-related, they are erased or anonymized with the user’s cancellation; otherwise after two years as of contract conclusion. Furthermore, the analysis of overall economic factors and general tendencies are compiled anonymously, as far as possible.

Privacy guidelines for the application process

We only process applicant data for the purpose of and in line with the application process in accordance with the statutory provisions. The processing of applicant data is carried out to fulfil our (pre)contractual obligations within the application process in terms of art. 6 sec. 1 lit. b of the GDPR, art. 6 sec. 1 lit. f of the GDPR if we require said data processing, e.g. in line with legal processes (§ 26 of the German Data Protection Act (BDSG) additionally applies in Germany).

The application process requires that applicants provide us with the applicant data. The required applicant data is, if we provide an online form, designated and otherwise results from the job posting and fundamentally includes information pertaining to the person, postal and contact addresses and the documents belonging to the application such as cover letter, CV and certificates. Additionally, applicants can also provide us with voluntary information.

Upon submitting an application, applicants agree to the processing of their data for the purposes of the application process according to the nature and scope specified in this Privacy Policy.

Insofar as special categories of personal data are disclosed voluntarily in line with the application process in terms of art. 9 sec. 1 of the GDPR, the processing of this data is also conducted pursuant to art. 9 sec. 2 lit. b of the GDPR (e.g. health-related data such as severe disability status or ethnic background). Insofar as special categories of personal data are requested from applicants in terms of art. 9 sec. 1 of the GDPR, the processing thereof is also conducted pursuant to art. 9 sec. 2 lit. a of the GDPR (e.g. health-related data if required to practice the profession).

If made available, applicants can also transfer their applications to us using an online form. The data is transmitted to us encrypted according to the best available technology.

Furthermore, applicants can send us their applications via email. However in this case, we kindly ask you to observe, that emails are not strictly sent encrypted and the applicants must arrange for encryption themselves. Therefore, we cannot assume any responsibility for the communication of the application from the sender to the receipt by our server and consequently recommend, to preferably use an online form or send us the application by post. We would like to remind you that in addition to applications via the online form and email, you also have the option of sending us your application by post.

The data provided by the applicants may undergo further processing in the event of a successful application for the purpose of the employment relationship. Otherwise, in the event that the application for a job posting is unsuccessful, the applicant’s data will be erased. The applicant’s data will also be erased if an application is withdrawn; the applicant is entitled to do so at any time.

Erasure takes place, subject to a legitimate withdrawal by the applicant, after the expiration of a period of six months, to enable us to respond to possible subsequent questions and to meet our obligation of furnishing evidence resulting from the General Act on Equal Treatment. Invoices for possible reimbursements of travel expenses are archived according to the requirements under fiscal law.

Registration function

Users can create a user account. The user is informed of the mandatory data required in line with the registration and said data is processed based on art. 6 sec. 1 lit. b of the GDPR for purposes of making the user account available. In particular, the data processed includes login information (name, password as well as an email address). The data entered during registration is used for the purposes of using the user account and its purpose.

The users can receive information relevant to their user account, e.g. technical modifications, via email. If users cancel their user account, their data pertaining to the user account is erased subject to a statutory retention obligation. The users are responsible for backing up their data after cancellation prior to an expiration of the contract. We are entitled to irretrievably erase all user data stored over the term of the contract.

In line with the use of our registration and login functions as well as the use of the user account, we store the IP address and the time of the respective user action. Storage is based on our legitimate interests as well as to protect the user from misuse and other unauthorized use. This data is generally not disclosed to third parties unless this is required to pursue our claims or we have a legal obligation to do so according to art. 6 sec. 1 lit. c of the GDPR. The IP addresses are anonymized or erased after 7 days at the latest.

Brute Force Protection from iThemes

We use the so-called ”Brute Force Protection”, provided by iThemes Media, LLC Privacy Matters, c/o Liquid Web, LLC, 2703 Ena Drive, Lansing, MI 48917, USA, (“iThemes”).

Brute Force Protection is a service, which helps protect the content of our website against possible brute force attacks. When users log on to their user account, the users’ IP address is shared with a service made available by iThemes. The users’ data is solely processed for the aforementioned purposes and to maintain the security and functionality of Brute Force Protection.

This processing is based on our legitimate interests, i.e. the interest in a secure and efficient provision, analysis and optimization of our website in accordance with art. 6 sec. 1 lit. f of the GDPR.

You can obtain more information from the privacy policy of https://ithemes.com/privacy-policy/.

Comments and posts

When users leave comments or make other posts, their IP addresses can be stored for 7 days based on our legitimate interests as defined by art. 6 sec. 1 lit. f of the GDPR. This is for our protection in the event somebody adds comments or posts with illegal content (insults, prohibited political propaganda, etc.). In this case, we ourselves can be prosecuted for the comment or post and are therefore interested in the identity of the author.

Furthermore, we reserve the right to process the user’s data for the purpose of spam detection based on our legitimate interests according to art. 6 sec. 1 lit. f of the GDPR.

We store the data provided in line with comments and posts permanently until the user objects to such storage.

Live-Chat Support

Wir setzen die Live-Chat-Plattform “WP Live Chat Support” (“WPLC”), des Anbieters Code Cabin PTY Ltd (“Code Cabin”), Newark, Delaware, USA ein, um Anfragen der Nutzer schneller und effizienter bearbeiten zu können (berechtigtes Interesse gem. Art. 6 Abs. 1 lit. f. DSGVO).

Die Nutzung der Live-Chat-Plattform ist freiwillig und ohne eine Registrierung möglich. Zur Verwendung unserer Live-Chat-Plattform ist mindestens die Angabe des Namens und einer korrekten E-Mail-Adresse notwendig. Eine pseudonyme Nutzung ist ebenfalls möglich. Weiterhin setzt WPCL Cookies ein. Mehr Informationen erhalten Sie unter Cookies und Widerspruchsrecht bei Direktwerbung.

Wenn Nutzer unsere Live-Chat-Plattform verwenden, können ihre eingegebenen Daten, samt IP-Adressen auf Grundlage unserer berechtigten Interessen im Sinne des Art. 6 Abs. 1 lit. f. DSGVO gespeichert werden. Zu diesen Angaben gehören der eingegebene Name, die E-Mailadresse, Browsertyp nebst Version, das Betriebssystem des Nutzers, die aktuelle URL, IP-Adresse, der Nachrichteninhalt sowie die Zeit der Anfrage. Die personenbezogenen Daten der Nutzer werden für den Zeitraum von 90 Tagen gespeichert. Es werden keine Daten an Dritte weitergeleitet.

Da die Möglichkeit der Eingabe persönlicher Daten besteht, bitten wir Sie, für sich selbst zu prüfen, welche Daten Sie uns gegenüber preisgeben möchten. Sofern hingegen die Service-Anfrage eine Identifizierung erfordert (z.B. Klärung von Anliegen zu Ihrem Vertrag), dienen angeforderte personenbezogene Daten ausschließlich der Legitimation Ihrer Person und zur Durchführung der Service-Anfrage. Sie können den Live-Chat jederzeit abbrechen, indem Sie das Chat-Fenster schließen.

Wenn Nutzer mit einer Datenerhebung über und einer Datenspeicherung in unserer Live-Chat-Plattform nicht einverstanden sind, bieten wir ihnen alternative Kontaktmöglichkeiten zur Einreichung von Service-Anfragen per E-Mail, Telefon, Telefax oder Post.

Weitere Informationen erhalten Sie in der Datenschutzerklärung von Code Cabin: https://wp-livechat.com/privacy-policy/.

Antispam Bee anti-spam test

Our website uses the “Antispam Bee” service, which is provided by pluginkollektiv (https://profiles.wordpress.org/pluginkollektiv), Sergej Müller at WordPress.org (https://wordpress.org/plugins/antispam-bee/). The use thereof is based on our legitimate interests as defined by art. 6 sec. 1 lit. f of the GDPR. Comments from actual people are distinguished from spam comments with the help of this service.

We only use Antispam Bee with a local spam database. That means no data is transferred to third parties according to the author but compared locally and categorized accordingly. We deactivated “Consider public spam database”, “Block or allow specific countries” and “Only allow comments in one language”.

If a comment was categorized as a spam, the data is stored for a period of 90 days. This data includes the name and email address entered, the IP address, the website, the comment content as well as the time of entry.

More detailed information on the collection and use of the data by Antispam Bee can be found in the Privacy Policy of the documentation: https://github.com/pluginkollektiv/antispam-bee/wiki/de-Dokumentation.

Users are welcome to use pseudonyms or can refrain from entering a name or email address as well as website. You can completely prevent data from being tested by not using our commentary system. That would be a share but unfortunately, we do not have any other alternative, which works as effectively.

Accessing profile pictures at Gravatar

We use the Gravatar service provided by the Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA within our website and in particular in the blog.

Gravatar is a service for which users can register and then, can store profile pictures and their email addresses. If users with the respective email addresses leave comments or posts on other websites (particularly in blogs), their profile pictures can be shown next to the posts or comments. For this, the email address communicated by the users is transmitted to Gravatar in an encrypted manner, for the purpose of checking whether a profile is stored with that email address. This is the sole purpose of the transmission of the email address and it is not used for any other purposes; in fact, it is erased after that.

The use of Gravatar is based on our legitimate interests as defined by art. 6 sec. 1 lit. f) of the GDPR because with the help of Gravatar, we give the authors of posts and comments the option of personalizing their contributions with a profile picture.

By showing the pictures, Gravatar obtains knowledge of the users’ IP address because this is required for the communication between a browser and an online service. More detailed information on the collection and use of the data by Gravatar can be found in the Automattic Privacy Policy: https://automattic.com/privacy/.

If users do not want a user picture linked to their email address at Gravatar to appear in the comments, they should use an email address in their comments, which is not stored with Gravatar. Furthermore, we would like to point out that it is also possible to use an anonymous email address or no email address at all, should the users not want their own email address to be sent to Gravatar. Users can completely prevent data from being transmitted by not using our commentary system.

Establishing contact

When contacting us (e.g. via contact form, email, phone or via social media), the user’s data is processed, to process the contact request and the handling thereof in accordance with art. 6 sec. 1 lit. b) of the GDPR. The users data can be stored in a customer relationship management system (“CRM system”) or a comparable enquiry set-up.

We erase enquiries, insofar as they are no longer required. We review the necessity every two years; furthermore, the statutory archiving obligations apply.

Newsletter

Below we would like to inform you about the content of our newsletter as well as the registration, mailing and statistical analysis processes and your rights to object. By subscribing to our newsletter, you agree to the receipt and to the processes described.

Newsletter content: We only send newsletters, emails and other electronic notifications with promotional information (hereinafter “newsletter”) with the recipient’s consent or legal permission. Insofar as the content of a newsletter is precisely described in line with subscribing to the newsletter, it is decisive for the consent of the users. Furthermore, our newsletters contain information regarding our services and us.

Double opt-in and logging A subscription to our newsletter is conducted in a so-called double opt-in process. This means that you receive an email after subscribing, in which you are requested to confirm your subscription. This confirmation is necessary, to ensure that no one can subscribe using third-party or non-existent email addresses. The subscriptions to the newsletter are logged, to be able to verify the subscription process in accordance with the statutory requirements. This includes the storing of subscription and confirmation time as well as the IP address. Moreover, changes to your data stored by the mail-handling service provider are also logged.

Subscription data: In order to be able to subscribe to the newsletter, indicating your email address suffices. Optionally, we ask for a name, so you can be addressed personally in the newsletter.

The distribution of the newsletter and the performance measurement associated with it is carried out based on consent from the recipients in accordance with art. 6 sec. 1 lit. a, art. 7 of the GDPR in conjunction with § 7 sec. 2 no. 3 of the UWG (German Law Against Unfair Competition) or if consent is not required, based on our legitimate interests in direct marketing in accordance with art. 6 sec. 1 lit. f of the GDPR in conjunction with § 7 sec. 3 of the UWG.

The subscription process is logged based on our legitimate interests in accordance with art. 6 sec. 1 lit. f of the GDPR. Our interest is aimed at the application of a user-friendly as well as secure newsletter system, which serves our business interests as well as complies with the expectations of the users and furthermore, allows us to verify consent given.

Cancellation/revocation – You can unsubscribe to our newsletter at any time, i.e. revoke your consent given. You can find a link to unsubscribe to the newsletter at the bottom of each newsletter. We can store the email addresses, which unsubscribed, up to three years based on our legitimate interests before we erase them, to be able to verify formerly given consent. The processing of this data is limited to the purpose of a possible defence against claims. An individual application for erasure is possible at any time, provided that the former existence of consent is simultaneously confirmed.

Newsletter - performance measurement

The newsletters contains so-called “web beacons”, i.e. a file the size of a pixel, which is accessed by our server or, if we use a mail-handling service provider, by its server, when the newsletter is opened. This access initially collects technical information, such as information on the browser and your system as well as your IP address and time of access.

This information is used for the technical improvement of the service based on the technical data or the target groups and your reading behaviour based on its access locations (which can be determined based on the IP address) or the times of access. The collection of statistics also includes determining whether the newsletters are opened, when they are opened and which links are clicked. Although technical reasons enable allocating this information to individual newsletter recipients, it is by no means our intention, or, if engaged, the intention of the mail-handling service provider, to monitor individual users. More importantly, the analyses serve our being able to recognize the reading habits of our users and therefore, being able to tailor our content accordingly or send different content according to the interests of our users.

Unfortunately, a separate objection to performance measurement is not possible; in this case, you must unsubscribe to the newsletter in its entirety.

Hosting and emailing

The hosting services we use serve making the following services available: Infrastructure and platform services, computing capacity, memory capacity and database services, emailing, security services as well as technical maintenance services, which we use for the purpose of operating this website.

In the process, we or our hosting provider process(es) master data, contact data, content data, contractual data, usage data, metadata and communication data from customers, interested parties and visitors to this website based on our legitimate interests in an efficient and secure provision of this website according to art. 6 sec. 1 lit. f of the GDPR in conjunction with art. 28 of the GDPR (conclusion of a data processing agreement with a processor).

Collection of access data and log files

We or our hosting provider collect(s) data (so-called server log files) everytime the server, on which this service is located, is accessed. This is based on our legitimate interests as defined by art. 6 sec. 1 lit. f of the GDPR. This access data includes the name of the accessed web page, file, date and time of access, volume of data transferred, notification of successful access, browser type incl. version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

For reasons of security (e.g. to clarify acts of misuse or fraud), log file information is stored for a maximum of 7 days and then, erased. Data, which must be retained for evidentiary purposes, is excluded from erasure until the ultimate clarification of the respective case in question.

SiteCheck from Sucuri

We use a so-called “SiteCheck”, provided by the Media Temple Inc. d/b/a Sucuri, 6060 Center Dr. Suite 500, Los Angeles CA 90045, USA, (“Sucuri”). Sucuri is certified under the Privacy Shield agreement and therefore, guarantees compliance with the European data protection laws (https://www.privacyshield.gov/participant?id=a2zt0000000TN9xAAG&status=Active).

A SiteCheck is a service, which helps scan the content of our website for possible malware and security issues. No personal data is sent to Sucuri. However, Sucuri can discover personal data during the scanning process (e.g. in comments). The users’ data is solely processed for the aforementioned purposes and to maintain the security and functionality of the SiteCheck.

This processing is based on our legitimate interests, i.e. the interest in a secure and efficient provision, analysis and optimization of my website in accordance with art. 6 sec. 1 lit. f of the GDPR.

You can obtain more information from the Sucuri Privacy Policy: https://sucuri.net/privacy.

Google Analytics

Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our website as defined by art. 6 sec. 1 lit. f of the GDPR), we use Google Analytics, a web analysis service of the Google Ireland Limited (“Google”). Google uses cookies. The information generated by the cookie on the use of this website by the user is usually transmitted to a Google server in the USA and stored there.

Google is certified under the Privacy Shield agreement and therefore, guarantees compliance with the European data protection laws (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf, to analyze the use of our website by the user, to compile reports on activities within this website and to provide us with additional services associated with the use of the website and Internet. In the process, pseudonymous user profiles of the users can be created from the processed data.

We only use Google Analytics with activated IP anonymization. That means that the IP address of the user is truncated by Google within member states of the European union or other states party to the Agreement on the European Economic Area. The complete IP address is only transmitted to a Google server in the USA and truncated there in exceptional cases.

The IP address transmitted by the user’s browser is not merged with any other data by Google. Users can prevent the storage of cookies by using a corresponding setting in their browser software; furthermore, users can prevent Google from collecting data created by the cookie, which relates to their use of the website and from Google processing this data by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Further information on the use of data by Google, setting and objection options, can be found in the Google Privacy Policy (https://policies.google.com/technologies/ads) as well as in the settings for the display of pop-up advertising by Google (https://adssettings.google.com/authenticated).

The users’ personal data is erased or anonymized after 14 months.

Alternatively to the browser add-on or when using browsers on mobile devices, please click on this link, to prevent a collection by Google Analytics within this website in the future (the opt-out only works in the momentarily used browser and only for this domain). At the same time, an opt-out cookie is stored on your device. If you erase your cookies in this browser, you have to click on this link again.  

Jetpack (WordPress Stats)

On the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. DSGVO), we use the plugin Jetpack (here the subfunction “Wordpress Stats”) Automated Visitor Access Statistics Tool and Automattic, Inc. 132 Hawthorne Street San Francisco, CA 94107, United States. Jetpack uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you.

Automattic is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000CbqcAAC&status=Active).

The information generated by the cookie about your use of this online offer is stored on a server in the United States. Here, user profiles of the users can be created from the processed data, these being used only for analysis and not for advertising purposes. For more information, please refer to Automattic’s Privacy Policy: https://automattic.com/privacy/ and “About Jetpack.” Cookies: https://jetpack.com/support/cookies/.

Online presence in social media

We maintain online presence within social media and platforms, to communicate with the customers, interested parties and users active there and to be able to provide them with information regarding our services there.

We would like to point out, that in the process user data can be processed outside the region of the European Union. This can result in risks for the users because the enforcement of user rights can be complicated by this for instance. In regard to US providers certified under the Privacy Shield agreement, we point out that you undertake to observe the data privacy standards of the EU.

Furthermore, the users’ data is usually processed for market research and advertising purposes. They can for example compile user profiles from user behaviour and the resulting interests of the users. The user profiles can in turn be used to place advertisements, e.g. inside and outside the platforms, which presumably comply with the interests of the users. Cookies are usually stored on the users’ computers for this purpose, in which user behaviour and the interests of the users are stored. Moreover, data independent of the devices used by the users can also be stored in the user profiles (in particular if the users are members in the respective platforms and are logged in there).

The processing of the users’ personal data is carried out based on our legitimate interest in effectively informing the users and communication with the users according to art. 6 sec. 1 lit. f of the GDPR. If the users are asked to consent to data processing by the respective providers (i.e. stating your consent e.g. by ticking a checkbox or confirming a button), the legal basis for processing is art. 6. sec. 1 lit. a, art. 7 of the GDPR.

We refer to the following linked information from the providers for a detailed display of the respective processing and objection options (opt-out).

In the case of information enquiries and the assertion of user rights, we would like to point out that this is most effective when asserted directly against the providers. Solely the providers have respective access to the users’ data and can take direct measures or provide information. Nevertheless, should you require support, feel free to contact us.

Integration of third-party services and content

We use content or service offerings from third-party providers within our website based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our website as defined by art. 6 sec. 1 lit. f of the GDPR), to embed their content and services such as videos and fonts for example (hereinafter collectively referred to as “content”).

This always implies that the third-party providers of this content obtain knowledge of the users’ IP address, given that the content cannot be sent to their browsers without the IP address. Consequently, the IP address is required to show this content. We strive to only use such content, whose respective provider merely uses the IP address to supply this content. Furthermore, third-party providers can use so-called pixel tags (invisible graphics, also referred to as “web beacons”) for statistical or marketing purposes. Using “pixel tags”, information such as visitor traffic on the pages of this website can be analyzed. Furthermore, the pseudonymous information can be stored on the users’ device and among other things, contain technical information regarding the browser and operating system, referring web pages, visiting time as well as other information on the use of our website as well as be connected to information from other sources.

Vimeo

We can embed videos from the platform “Vimeo” from the provider Vimeo Inc. Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Privacy Policy: https://vimeo.com/privacy. We point out that Vimeo can use Google Analytics and in this respect, refer to the Privacy Policy (https://www.google.com/policies/privacy) as well as the opt-out options for Google Analytics (http://tools.google.com/dlpage/gaoptout?hl=de) or the settings of Google for data use for marketing purposes (https://adssettings.google.com/).

Youtube

We embed the videos of the “YouTube” platform from provided by the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. Privacy Policy: https://www.google.com/policies/privacy/, Opt-out: https://adssettings.google.com/authenticated.

Google Fonts

We embed the fonts (“Google Fonts”) provided by the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. Privacy Policy: https://www.google.com/policies/privacy/, Opt-out: https://adssettings.google.com/authenticated.

FontAwesome

We embed the fonts (“FontAwesome”) provided by the Fonticons, Inc., 710 Blackhorn Dr, Carl Junction, 64834, MO, USA („FontAwesome“). Privacy Policy: https://fontawesome.com/privacy.

Google Maps

We embed the maps of the “Google Maps” service provided by the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. In particular, the data processed can include the user’s IP address and location data, which are however not collected without the consent of the users (typically executed in the settings of your mobile device). The data can be processed in the USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-out: https://adssettings.google.com/authenticated.

Google ReCaptcha

A function to detect bots is embedded in our website, e.g. for entries in online forms (“ReCaptcha”), which is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. Privacy Policy: https://www.google.com/policies/privacy/, Opt-out: https://adssettings.google.com/authenticated.

Typekit-Schriftarten von Adobe

Wir setzen auf Grundlage unserer berechtigten Interessen (d.h. Interesse an der Analyse, Optimierung und wirtschaftlichem Betrieb unseres Onlineangebotes im Sinne des Art. 6 Abs. 1 lit. f. DSGVO) externe “Typekit”-Schriftarten des Anbieters Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland ein. Adobe ist unter dem Privacy-Shield-Abkommen zertifiziert und bietet hierdurch eine Garantie, das europäische Datenschutzrecht einzuhalten (https://www.privacyshield.gov/participant?id=a2zt0000000TNo9AAG&status=Active).

Use of Facebook social plugins

Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our website as defined by art. 6 sec. 1 lit. f of the GDPR), we use social plugins (“plugins”) from the social network facebook.com, which is operated by the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and can be recognized by one of the Facebook logos (white “f” on a blue tile or a “like”, “thumbs up” sign) or are marked with the addition “Facebook social plugin”. The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

Facebook is certified under the Privacy Shield agreement and therefore, guarantees compliance with the European data protection laws (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

When a user accesses a function of the website, which contains such a plugin, his/her browser establishes a direct connection to the Facebook servers. The content of the plugin is directly transmitted to the user’s device and incorporated into the website by it. In the process, user profiles of the users can be created from the processed data. Therefore, we do not have any control over the scope of data, which Facebook collects using this plugin and inform the users of this accordingly based on our knowledge.

By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the website. If the user is logged in to Facebook, Facebook can assign the visit to his/her Facebook account. If users interact with the plugins, for example press the like button or leave a comment, the corresponding information is directly transmitted to Facebook from your device and stored there. If a user is not a member on Facebook, there is still the possibility that Facebook can identify and store his/her IP address. According to Facebook, only anonymized IP addresses are stored in Germany.

Users can view the Facebook privacy policies, to obtain information pertaining to the purpose and scope of data collection and the further processing and use of the data by Facebook as well as the rights and setting options of users, to protect the their privacy at: https://www.facebook.com/about/privacy/.

If a user is a Facebook member and does not want Facebook to collect data about him /her via this website or associate it with his/her member data stored on Facebook, he/she must log out of Facebook before visiting the website and erase his/her cookies. Additional settings and objections to use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads  or via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. The settings are carried out irrespective of the platform, i.e. they apply to all devices such as desktop computer or mobile devices.

Twitter

The functions and contents of the Twitter service provided by the Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA can be embedded within our website. This can for instance include images, videos or texts and buttons, with which users can share contents of this website on Twitter.

Insofar as the users are members on the Twitter platform, Twitter can allocate the access of the aforementioned content and functions to the user profiles there. Twitter is certified under the Privacy Shield agreement and therefore, guarantees compliance with the European data protection laws (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active). Privacy Policy: https://twitter.com/de/privacy, Opt-out: https://twitter.com/personalization.

Instagram

The functions and contents of the Instagram service provided by the Instagram Inc., 1601 Willow Road, Menlo Park, CA. 94025, USA can be embedded within our website. This can for instance include images, videos or texts and buttons, with which users can share contents of this website on Instagram. Insofar as the users are members on the Instagram platform, Instagram can allocate the access of the aforementioned content and functions to the user profiles there. Instagram Privacy Policy: http://instagram.com/about/legal/privacy/.

Pinterest

The functions and contents of the Pinterest service provided by the Pinterest Inc., 635 High Street, Palo Alto, CA. 94301, USA can be embedded within our website. This can for instance include images, videos or texts and buttons, with which users can share contents of this website on Pinterest. Insofar as the users are members on the Pinterest platform, Pinterest can allocate the access of the aforementioned content and functions to the user profiles there. Pinterest Privacy Policy: https://about.pinterest.com/de/privacy-policy.

Xing

The functions and contents of the Xing service provided by the Xing AG, Dammtorstraße 29-32, 20354 Hamburg, Germany can be embedded within our website. This can for instance include images, videos or texts and buttons, with which users can share contents of this website on Xing. Insofar as the users are members on the Xing platform, Xing can allocate the access of the aforementioned content and functions to the user profiles there. Xing Privacy Policy: https://privacy.xing.com/de/datenschutzerklaerung.

LinkedIn

The functions and contents of the LinkedIn service provided by the LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland can be embedded within our website. This can for instance include images, videos or texts and buttons, with which users can share contents of this website on LinkedIn. Insofar as the users are members on the LinkedIn platform, LinkedIn can allocate the access of the aforementioned content and functions to the user profiles there. LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy.. LinkedIn is certified under the Privacy Shield agreement and therefore, guarantees compliance with the European data protection laws (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active). Privacy Policy: https://www.linkedin.com/legal/privacy-policy, Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Google+

The functions and contents of the Google+ platform provided by the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (“Google”) can be embedded within our website on Google. This can for instance include images, videos or texts and buttons, with which users can share contents of this website. Insofar as the users are members on the Google+ platform, Google can allocate the access of the aforementioned content and functions to the user profiles there.

Google is certified under the Privacy Shield agreement and therefore, guarantees compliance with the European data protection laws (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).Further information on the use of data by Google, setting and objection options, can be found in the Google Privacy Policy (https://policies.google.com/technologies/ads) as well as in the settings for the display of pop-up advertising by Google (https://adssettings.google.com/authenticated).

Modifications, correction and updates

We reserve the right to occasionally change this Privacy Policy, to ensure it always complies with current legal requirements or to apply changes in our services to our Privacy Policy, e.g. when introducing new services. The new Privacy Policy then applies, when you return to our website.


General Terms and Conditions

General Terms and Conditions

§1 Applicability

1. All services of business factors Deutschland GmbH – hereinafter referred to as ‘business factors’ – shall be rendered exclusively on the basis of the following General Terms and Conditions (T&C) as amended (the ‘Agreement‘).
2. Any conflicting terms and conditions of the client not expressly recognised in writing shall not be binding for business factors, even if we do not object to them individually.

§2 Conclusion of the contract, subject matter of the contract, performance of the service

1. The client makes an offer for the conclusion of the contract by completing and signing the registration form and sending it to business factors. business factors declares acceptance by sending an email confirmation.
2. The Agreement shall come into effect when the client signs and transmits the registration form to business factors. business factors shall confirm conclusion of the Agreement by email.
3. business factors shall be entitled to engage subcontractors to render its services. business factors shall be responsible for selecting the employees to be assigned to render the services. This shall include the right to exchange individual employees or an entire team in the course of a project, with consideration for the legitimate interests of the client.
4. Insofar as the services of business factors involve Appointments with the client (hereinafter referred to as ‘lounge meetings’), talks organised and held in coordination with the client during an event shall also count as Appointments, as well as those booked in advance.
5. The client may only assign his/her rights arising from the contractual relationship with the prior written consent of business factors; Section 354a of the German commercial code (HGB) remains unaffected.

§3 Changes to the contract

1. If the client demands changes after the conclusion of the contract, in particular with regard to the scope and content of the services, and if these changes are not based on a fault of business factors or a warranty claim of the client, business factors will make reasonable efforts to accommodate the corresponding request for change. Insofar as the change request has a significant impact on the contractual basis, in particular the effort and/or the time schedule, business factors is entitled to agree to a corresponding contractual change only in return for an appropriate adjustment of the contractual conditions, in particular an increase in the remuneration and an adjustment of the performance deadlines. As far and as long as a corresponding agreement has not been reached, business factors shall continue its services on the basis of the concluded contract and these terms and conditions.
2. Agreements on amendments and additions to the contract must be in writing (e.g. email) to be effective.
3. business factors may postpone the event to another date up to 6 months before its start if business factors informs the client accordingly in writing using the client’s last known e-mail address at least twice at intervals of 1 week. All agreements, rights and obligations shall then apply accordingly to this alternative date with the exception of the event date and its times for set-up and dismantling. All other dates shall remain unchanged as long as business factors does not postpone dates in favour of the client. The client has an extraordinary right of withdrawal in the event of postponement. The withdrawal must be declared in writing within 14 days after the second e-mail about the postponement has been sent. If no withdrawal is made in due time, this shall be deemed to be consent to the new date. All agreements, rights and obligations shall then apply accordingly to this alternative date, with the exception of the event date and its times for set-up and dismantling. All other dates shall remain unchanged as long as business factors does not postpone dates in favour of the client. business factors shall point out this deadline and the legal consequences in both e-mails about the postponement if no withdrawal is declared.
4. Reference is made here to the possibilities in § 9 Paragraphs 5 and 6.

§4 Duties of the client to cooperate

1. The client shall be obliged to create the conditions necessary for the due execution of the Agreement and, in particular, to punctually supply complete versions of all data and documentation relevant to the services of business factors and provide the necessary information.
2. The client must guarantee that the submitted documentation, as well as all written and oral information provided, is correct and complete. business factors shall merely be obliged to subject the information provided by the client or third parties to a plausibility check.
3. The client shall cooperate in the initiation and implementation of lounge meetings by ensuring that the agreed-upon number of attendants are present on site and that they are also available for the talks. The client shall cooperate in the agreed-upon implementation of master classes or workshops by carrying them out under any circumstances or, exclusively in consultation with business factors, by cancelling them or not carrying them out. The client shall not have any claims for reduction, reimbursement or damages against business factors if the client fails to comply with the client’s duty to cooperate.
4. If, as part of the lounge meetings and company presentation, the client should wish to make amendments to the event areas, the client shall require the written consent of business factors. The client shall bear the costs for any necessary restoration work. The work is to be coordinated in advance with business factors.
5. The client is prohibited from contacting the participants of the event announced by business factors and/or listed in the event portal before the event begins. In the event of a culpable breach of this prohibition by the clients, business factors may exclude the client from the event if the client has contacted 2 participants or more (there does not have to have been any commercial success; the client must prove that the client has not acted culpably); the payment claims and any claims for damages by business factors remain unaffected. In the case that only one participant is contacted in breach of contract, business factors may also exclude the client and determine an appropriate contractual penalty in the amount of at least the services provided up to that point and at most the agreed-upon remuneration.

§5 Remuneration, payment modalities

1. The remuneration for the services of business factors shall be determined based on the provisions of the individual Agreement in question. All indicated prices do not include statutory VAT.
2. The client shall be obliged to render advance payment to business factors, as business factors is required to render essential services that are necessary for the event in advance. The admission to the event and the provision of the agreed services can therefore make business factors dependent on the prior full payment of the agreed remuneration. If the payment is not made on time, business factors still retains its right to the payment.
3. Invoices for any additional costs arising from additional services ordered shall be issued within a reasonable period of time after the event.
4. The client can only offset with claims that are either undisputed or established by final judgement.

§6 Mutual duties of loyalty

1. The parties are obliged to maintain mutual loyalty. Each party must immediately inform the other of all events which occur during the term of the Agreement and which can influence execution thereof.
2. Both parties are prohibited from hiring or otherwise employing employees or former employees who are or were working for business factors before the expiry of a blocking period of 12 months after the end of the contract.
3. Furthermore, both parties undertake not to actively entice away the employees of the other party involved in the performance of the contract. 

§7 Warranty and liability of business factors

1. Any warranty liability is excluded.
2. The right to reduce the purchase price is also excluded. However, the exclusion of the right of reduction does not apply to defects that have been fraudulently concealed by business factors or to properties guaranteed by business factors. Furthermore, this exclusion shall not apply in the case of undisputed or legally established claims of the client. The reduction is also only excluded to the extent that the client is prohibited from enforcing the reduction by deducting the agreed price. He can/must assert and enforce any claims for repayment himself in accordance with Section 812 of the Civil Code (BGB).
3. Section 539 paragraph 1 BGB is excluded.
4. A liability of business factors for possible defects of the subject matter of the contract existing before the conclusion of this agreement is excluded, unless these have been fraudulently concealed by business factors or if it concerns damage to property, which has been caused by business factors, its servants or vicarious agents intentionally or by gross negligence or if it concerns damage to life, body or health, which is the fault of business factors or its servants or vicarious agents due to wilful intent or any negligence.
5. Unless otherwise agreed in paragraph 6, business factors shall not assume any liability for items brought onto the event premises by the client. These items are stored on the event premises at the exhibitor’s own risk.
6. business factors is only liable for material and financial damage caused to the client by business factors or its vicarious agents due to slight negligence in the event of a breach of an essential contractual obligation, the fulfilment of which is a prerequisite for the proper execution of the contract and on the observance of which the client may regularly rely. This liability is limited to the amount of damages foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected. Furthermore, business factors is liable without limitation for material and financial damages caused to the client, which business factors or its vicarious agents have caused through gross negligence or intentionally. For damages to life, body and health caused to the client by business factors or its vicarious agents, business factors is liable without limitation, i.e. for any kind of negligence and for intent. The limitations of liability in paragraph 6 do not apply to claims of the client arising from product liability and from statutory mandatory liability.

§8 Rights to documents and work results

The lectures and event documents are protected by copyright, or it is agreed that the Copyright Act shall be deemed to apply even if parts of the lectures or event documents are not in fact already protected by law. This also applies beyond the end of the contract. The client may not publish, copy or distribute these without the express prior consent of business factors.

§9 Term, Termination, Force Majeure, Rescheduling

1. The term of the lounge meetings and the schedule for the services of business factors shall be based on each individual agreement.
2. In all other respects, the contract may not be terminated ordinarily. The right to extraordinary termination remains unaffected.
3. In the event of force majeure, business factors may cancel or postpone the event. The contract shall be continued with the new date and, if applicable, new location if the client does not object to the postponement in writing within 14 days to business factors. The period of 14 days shall only begin to run if business factors notifies the client in writing of the postponement with the date and location within 4 weeks of the cancellation and points out the legal consequences of a failure to object. Knowledge of the existence of a pandemic, epidemic, other exceptional situations or restrictions based on these at the time of conclusion of the contract does not preclude business factors from invoking force majeure. Otherwise, the statutory provisions apply.
4. Force majeure within the meaning of paragraph 3 shall also include:
a. a prohibition of implementation by, for example, a regulation or a decree;
b. increased requirements, compliance with which is unavoidable and which are unreasonable pursuant to Section 275 (2) of the German Civil Code;
c. a recommendation by the Chancellor, Federal or State Ministers or local authorities that such events should not be held;
5. Force majeure within the meaning of Paragraph 3 also includes cancellations by participants and exhibitors, which are not due to the fault of business factors, in such numbers that the holding of the event becomes pointless and the character of the event is lost.
6. business factors may cancel or postpone the event up to two weeks before it is due to begin if there is another important reason that makes the holding of the event materially pointless or that is overwhelmingly likely to conflict with the expectations of the majority of the clients in particular; this is the case, for example, if a competing event is announced and is close in time to the event to be held by business factors and considerable losses of participants and interested parties are to be feared as a result, or if at least half of all clients are in favour of postponing the event. In the event of a cancellation or postponement, the regulation on force majeure shall apply accordingly.

§10 Miscellaneous

1. The contractual relationships between business factors and the client shall be exclusively subject to the law of the Federal Republic of Germany.
2. The place of jurisdiction for all disputes arising from this contract is the registered office of business factors. However, business factors is also entitled to take legal action at the registered office of the client.
3. The client may only assign claims arising from the contractual relationship with business factors to third parties with its prior express consent.


General Terms and Conditions & Customer Info

General Terms and Conditions & Customer Info

1 Scope, definitions

1.1 These General Terms and Conditions of Business (hereinafter referred to as “GTC”) of business factors Deutschland GmbH (hereinafter referred to as “Organizer”), apply to all contracts for participation in courses / seminars (hereinafter referred to as “Event”), which an entrepreneur (hereinafter referred to as “Participant”) concludes with the Organizer with regard to the events presented on the Website or in corresponding contractual documents of the Organizer. The inclusion of the Participant’s own conditions is hereby rejected, unless otherwise agreed.
1.2 An entrepreneur in the sense of these General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercising of his commercial or independent professional activity.
1.3 “Competence Partner” in the sense of these General Terms and Conditions are participants who act as organizers or moderators of paid events (lecture, workshop, masterclass, discussion groups, etc.) offered via the website of the Organizer.

2 Services of the Organizer

2.1 The Organizer offers both online and face-to-face events. The content of the event results from the respective service description on the website or from corresponding contractual documents of the Organizer.
2.2 In the case of online events, the Organizer provides his services exclusively in electronic form via online video conference using appropriate technical means. For this purpose, the Organizer provides the Participant with suitable application software before the start of a video conference. For error-free participation in the online video conference, the Participant’s system must meet certain minimum requirements, which are communicated to the Participant on the Organizer’s website. The Participant is responsible for compliance with the system requirements. The Organizer is not liable for technical problems that are due to inadequate system requirements at the Participant.
2.3 In the case of face-to-face events, the Organizer provides his services exclusively in personal contact with the Participant and in premises selected by him for this purpose. Unless otherwise stated in the service description of the Organizer, the Participant has no claim to the selection of a specific room for the realisation of the desired event.
2.4 The Organizer provides his services by qualified personnel selected by him. In doing so, the Organizer may also make use of the services of third parties (subcontractors) who act on his behalf. Unless otherwise stated in the service description of the Organizer, the Participant has no right to select a specific person to carry out the desired event.
2.5 The Organizer provides his services with the greatest care and to the best of his knowledge and belief. However, the Organizer does not owe a certain success. In particular, the Organizer does not guarantee that the Participant will achieve a certain learning success or that the Participant will achieve a certain performance target. This depends not least on the personal commitment and will of the Participant, on which the Organizer has no influence.

3 Conclusion of contract

3.1 Registration via the website of the Organizer

3.1.1 The events described on the Organizer’s website do not represent binding offers on the part of the Organizer, but serve to provide a binding offer by the Participant.
3.1.2 The Participant can submit his offer via the online order form provided on the website of the Organizer. After entering his data in the form and completing the virtual order process, the Participant submits a legally binding offer to enter into a contract for the selected event by clicking the button that concludes the registration process.
3.1.3 The Organizer can accept the offer of the Participant within five days,

  • by sending the Participant a written registration confirmation or a registration confirmation in text form (fax or e-mail), whereby the receipt of the registration confirmation by the Participant is decisive, or
  • by requesting payment from the Participant after he has submitted his contractual declaration.

If there are several of the aforementioned alternatives, the contract is concluded at the point in time when one of the aforementioned alternatives occurs first. If the Organizer does not accept the Participant’s offer within the aforementioned period of time, this shall be deemed to be a rejection of the offer with the consequence that the Participant is no longer bound by his declaration of intent. The same applies in the event that the event selected by the Participant begins before the end of the acceptance period and the Organizer does not accept the Participant’s offer at least 24 hours before the start of the event, unless otherwise agreed between the parties.
3.1.4 The period for acceptance of the offer begins on the day following the dispatch of the offer by the Participant and ends at the end of the fifth day following the dispatch of the offer.
3.1.5 In case of a registration via the website of the Organizer, the text of the contract will be saved by the Organizer after the conclusion of the contract and sent to the Participant in text form (e.g. e-mail, fax or letter) after his order has been sent. The Organizer will not make the text of the contract accessible beyond this.
3.1.6 Before the binding submission of the offer via the Organizer’s online order form, the Participant can continuously correct his entries using the usual keyboard and mouse functions.
3.1.7 Only the German language is available for the conclusion of the contract.
3.2 Registration by means of individual communication
The Participant can send a non-binding request to the Organizer for participation in an event by telephone, fax, e-mail, letter or via the online contact form provided on the Organizer’s website. Upon request, the Organizer will send the Participant a binding offer by e-mail for participation in the event previously selected by the Participant. The Participant can accept this offer by submitting a declaration of acceptance to the Organizer by fax, e-mail, letter or by paying the participation fee offered by the Organizer within 7 (seven) days of receipt of the offer, whereby the day of receipt of the offer is not included in the calculation of the period. Notwithstanding this, the Participant may accept the offer of the Organizer up to 24 hours before the start of the event if the event begins before the aforementioned acceptance period has expired. For acceptance by payment, the date of receipt of payment by the Organizer is decisive. If the last day of the period for acceptance of the Offer falls on a Saturday, Sunday or a general holiday recognised by the state at the registered office of the Participant, the next working day shall take the place of such day. If the Participant does not accept the offer of the Organizer within the aforementioned period, the Organizer is no longer bound to his offer.
3.3 If the Participant registers further participants for an event, he/she undertakes to also be responsible for the contractual obligations of all participants registered by him/her, provided that he/she makes a corresponding declaration on registration.

4 Prices and terms of payment

4.1 The Organizer offers both free and paid events. For events with costs, the prices are shown as net prices, which are subject to statutory value added tax.
4.2 Costs for travel, accommodation and catering at face-to-face events are to be borne by the Participant, unless otherwise stated in the service description of the Organizer.
4.3 The Participant will be informed about the payment options on the website or in the offer of the Organizer.

5 Eligibility to participate, contract transfer, contract amendments

5.1 Only the person named in the registration confirmation is entitled to participate. A contract transfer to a third party is only possible with the consent of the organizer.
5.2 If a third party enters into the contract between the Participant and the Organizer, he and the Participant are jointly and severally liable to the organizer for the participation fee and any additional costs arising from the entry of the third party.
5.3 If the Participant demands changes after the conclusion of the contract, especially with regard to the scope and content of the event, the Organizer will make every reasonable effort to accommodate the Participant’s request for changes. Insofar as the request for change has a significant effect on the contractual basis, in particular the effort and/or the schedule of the Organizer, the Organizer is entitled to agree to a corresponding change to the contract only against an appropriate adjustment of the contractual conditions, in particular an increase in the remuneration and/or an adjustment of the performance deadlines. As far as and as long as a corresponding agreement has not been reached, the Organizer shall perform his services on the basis of the concluded contract and these terms and conditions.

6 Change or cancellation of the event

6.1 The Organizer reserves the right to change the time, place, moderator/speaker and/or content of the event, provided the change is reasonable for the Participant, taking into account the interests of the Organizer. Only insignificant changes in services which become necessary after conclusion of the contract and which were not caused by the Organizer against good faith are reasonable. The Organizer will inform the Participant in good time if there is a change in time, place, moderator/speaker and/or content of the event.
6.2 In the event of a significant change in performance, the Participant may withdraw from the contract free of charge or demand instead the participation in another event of at least equal value, if the Organizer is able to offer such an event from his offer without additional cost to the Participant.
6.3 The Participant must assert the rights in accordance with the above clause immediately after informing the Organizer of the change in services.
6.4 The Organizer is entitled to cancel the event at short notice for important economic or organisational reasons, such as force majeure, unrest, war and natural disasters or other events for which he is not responsible (e.g. strike, lockout, traffic disruption, illness of the moderator/speaker, official decrees at home or abroad, epidemic and pandemic) against full reimbursement of any participation fee already paid. In this case, the Participant will receive a voucher that entitles him/her to participate in any event from the Organizer’s offer until the end of the following calendar year. For organisational reasons, this voucher can only be claimed up to three months before the start of the event requested by the Participant and only on condition that the event is not already fully booked. In this case the Participant has no further claims.

7 Cancellations

7.1 For events with paid services, the Organizer grants the Participant the right to cancel the registration for an event of the Organizer according to the following conditions:
The Participant can cancel his registration for an event up to four weeks before the event begins in text form (e.g. e-mail, fax or letter) to the Organizer. In this case the Participant will receive a voucher from the Organizer for a comparable future event of the Organizer. This voucher is valid for one year from the date of issue. The date of receipt of the declaration by the Organizer is decisive for compliance with the cancellation deadline.
7.2 Notwithstanding the above clause, for “Competence Partner” the contract may not be terminated ordinarily. The right to extraordinary termination remains unaffected.

7 Cancellations

7.1 For events with paid services, the Organizer grants the Participant the right to cancel the registration for an event of the Organizer according to the following conditions:
The Participant can cancel his registration for an event up to four weeks before the event begins in text form (e.g. e-mail, fax or letter) to the Organizer. In this case the Participant will receive a voucher from the Organizer for a comparable future event of the Organizer. This voucher is valid for one year from the date of issue. The date of receipt of the declaration by the Organizer is decisive for compliance with the cancellation deadline.
7.2 Notwithstanding the above clause, “Competence Partner” may cancel the registration for an event organised by the Organizer in accordance with the following conditions:
The Participant can cancel his registration for an event up to four weeks before the event begins in text form (e.g. e-mail, fax or letter) to the Organizer. In this case the Organizer retains a claim of 85% plus VAT of the participation fee. If the withdrawal is made within four weeks before the event, the Organizer receives the full service fee. Any discounts granted for multiple bookings shall not apply if individual items are cancelled.

8 Obligations of the Participant

The Participant is obliged to create the necessary conditions for the proper execution of the contract and in particular to provide all data and documents relevant to the services of the Organizer in a timely and complete manner and to provide the necessary information. The Participant is responsible for the correctness and completeness of the documents submitted by him/her and the information provided by him/her in writing or orally. The Organizer is only obliged to subject the data provided by the Participant or third parties to a plausibility check. Should the Participant, in particular the inside Partner or smart inside Partner at face-to-face events within the scope of his sponsorship activities (exhibition stand, lecture, round table or working group moderation, etc.) Want to make changes to the event rooms, written permission must be obtained from the Organizer. The costs for any necessary repair work shall be borne by the Participant. The work must be agreed with the Organizer in advance.

9 Mutual obligations of loyalty

The parties are mutually bound to loyalty. Each party shall immediately inform the other party of all events which occur during the term of the contract and which may influence its execution. Both parties are each prohibited from hiring or otherwise employing employees or former employees who are or were employed in the context of the Organizer’s activities before the expiry of a lock-up period of twelve months after the end of the contract. Furthermore, both parties undertake not to actively entice away the employees of the other party who are involved in the execution of the contract. If the Participant learns that an employee employed by the Organizer under the contract intends to terminate his or her employment, the Participant must inform the Organizer immediately.

10 Information material

10.1 The Organizer is the owner of all rights of use necessary for the realisation of the event. This also applies with regard to training documents that may be provided to the Participant in connection with the event.
10.2 The Participant may only use the contents of the event, including any training documents provided, to the extent required for the purpose of the contract on which both parties are based. In particular, the Participant is not entitled to record the event or parts thereof or to copy, distribute or make publicly available teaching documents without the separate permission of the Organizer.
10.3 In the case of online events, the Participant will be provided with information material accompanying the course (e.g. presentation documents) exclusively in electronic form by e-mail or for download. Unless otherwise agreed, the Participant has no right to receive the information material in physical form.

11 Redemption of promotion vouchers

11.1 Vouchers which are issued free of charge by the Organizer within the scope of promotional campaigns with a certain period of validity and which cannot be purchased by the Participant (hereinafter referred to as “promotional vouchers”) can only be redeemed in the online shop of the Organizer and only within the specified period.
11.2 Individual events may be excluded from the voucher promotion if a corresponding restriction results from the content of the promotion voucher.
11.3 Promotional vouchers can only be redeemed before the order process is completed. A subsequent offsetting is not possible.
11.4 Only one promotion voucher can be redeemed per order.
11.5 The event value must be at least the amount of the promotion voucher. Any remaining credit will not be refunded by the Organizer.
11.6 If the value of the promotion voucher is not sufficient to cover the order, one of the other payment methods offered by the Organizer can be chosen to settle the difference.
11.7 The credit balance of a promotion voucher is neither paid out in cash nor does it bear interest.
11.8 The promotion voucher will not be refunded if the Participant returns the event paid for in full or in part with the promotion voucher within the framework of the right of withdrawal.
11.9 The promotion voucher is transferable. The Organizer can make payments with discharging effect to the respective owner who redeems the promotion voucher in the online shop of the Organizer. This does not apply if the Organizer has knowledge or grossly negligent ignorance of the non-authorisation, legal incapacity or lack of authorisation to represent the respective owner.

12 Liability

12.1 The Organizer is not liable for damages caused by force majeure, riots, war and natural phenomena or by other incidents for which he is not responsible (e.g. strike, lockout, traffic disruption, official decrees at home or abroad, epidemic and pandemic) or by technical failures (computer system, power supply) for which he is not responsible. Computer viruses or deliberate attacks on computer systems are also considered to be force majeure, provided that appropriate protective measures have been taken in each case.
12.2 In all other respects, the Organizer is liable to the Participant from all contractual, quasi-contractual and statutory, including tortious claims for damages and reimbursement of expenses as follows:
12.2.1 The Organizer is liable for any legal reason

  • in case of breach of contractual or non-contractual obligations
  • in the event of intent or gross negligence on the part of its legal representatives, its executive employees and its vicarious agents,
  • in the event of intentional or negligent injury to life, body or health,
  • on the basis of a guarantee promise, unless otherwise regulated in this respect,
  • due to mandatory liability such as under the Product Liability Act.

12.2.2  If the Organizer negligently violates an essential contractual obligation, the liability is limited to the foreseeable damage typical of the contract for each individual case of damage in total to 30% of the total net fee volume. Essential contractual obligations are obligations which the contract imposes on the Organizer according to its content in order to achieve the purpose of the contract, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the participants may regularly rely.
12.2.3 Any further liability of the Organizer is excluded. it In particular for damages caused by force majeure, riots, war and natural events or by other incidents for which he is not responsible (e.g. strike, lockout, traffic disruption, official decrees at home or abroad) or by technical faults (EDP system, power supply) for which he is not responsible. Computer viruses or deliberate attacks on computer systems are also considered to be force majeure, provided that appropriate protective measures have been taken in each case.
12.2.4 The above liability regulations also apply with regard to the liability of the Organizer for his vicarious agents and legal representatives.

13 Applicable law, place of jurisdiction

13.1 The law of the Federal Republic of Germany shall apply to all legal relations between the parties.
13.2 The place of jurisdiction for all disputes arising from this contract is the registered office of the Organizer. However, the Organizer is also entitled to take legal action at the registered office of the participant.

13 Applicable law, place of jurisdiction

13.1 The law of the Federal Republic of Germany shall apply to all legal relations between the parties.
13.2 If the Participant acts as a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the sole place of jurisdiction for all disputes arising from this contract is the registered office of the Organizer. If the Participant’s place of business is outside the territory of the Federal Republic of Germany, the Organizer’s place of business is the exclusive place of jurisdiction for all disputes arising from this contract. In the above cases, however, the Organizer is in any case entitled to appeal to the court at the Participant’s place of business.


Klimaneutral

Wir beziehen immer Stellung, hier jedoch sind wir neutral...

...CO2-neutral

Ein verantwortungsvoller Umgang mit Menschen, nicht nur auf unseren StrategieTagen, war und ist uns sehr wichtig – das war uns aber nicht genug. Die Entscheidung, klimaneutral zu werden, war weit mehr als nur ein guter Vorsatz.

Der Klimawandel und seine Auswirkungen zählen zu den grössten Herausforderungen des 21. Jahrhunderts. Der durch den Menschen verursachte CO2-Ausstoss betrug im Jahr 2014 32 Milliarden Tonnen. Im Jahr 2014 wurden von den Teilnehmern des Marktes 87 Millionen Tonnen CO2 freiwillig kompensiert (dies entspricht einem Plus von 13.6% im Vergleich zu 2013), das Transaktionsvolumen betrug USD 395 Mio. Seit 2005 haben die Teilnehmer des Marktes insgesamt USD 4,5 Mia. für freiwillige CO2-Kompensationen ausgegeben und dabei 1 Mia. Tonnen CO2 kompensiert.

Gemeinsam mit carbon-connect AG fördern wir hochwertige Klimaschutzprojekte und schaffen somit eine lebenswertere Erde für uns und unsere Kinder.

In Zusammenarbeit mit carbon-connect AG haben wir alle CO2-Emissionen berechnet und erfasst und über ein hochwertiges Klimaschutzprojekt ausgeglichen. Wir sowie alle unsere durchgeführten Events sind somit klimaneutral.

business factors Deutschland GmbH

gültig bis zum 19.01.2023

Zu carbon-connect

business factors International AG

gültig bis zum 25.02.2023

Zu carbon-connect