{"id":162843,"date":"2017-07-13T16:08:04","date_gmt":"2017-07-13T14:08:04","guid":{"rendered":"https:\/\/www.businessfactors.de\/?post_type=portfolio&#038;p=162843"},"modified":"2025-05-21T11:18:21","modified_gmt":"2025-05-21T09:18:21","slug":"crm-contactcenter","status":"publish","type":"portfolio","link":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/","title":{"rendered":"CRM &#038; ContactCenter"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; sticky=&#8221;yes&#8221; uncode_shortcode_id=&#8221;499707&#8243; el_class=&#8221;secondmenu&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;125316&#8243;][uncode_block id=&#8221;162850&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-blue-accent&#8221; back_image=&#8221;163945&#8243; overlay_color=&#8221;color-jevc&#8221; overlay_alpha=&#8221;10&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; mobile_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;249142&#8243; back_color_type=&#8221;uncode-palette&#8221; overlay_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; expand_height=&#8221;yes&#8221; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;138912&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;156792&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;557388&#8243;][vc_single_image media=&#8221;163851&#8243; media_width_percent=&#8221;30&#8243; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;184978&#8243;][vc_empty_space empty_h=&#8221;1&#8243;][vc_custom_heading text_color=&#8221;color-xsdn&#8221; text_font=&#8221;font-206803&#8243; text_size=&#8221;h1&#8243; text_weight=&#8221;800&#8243; text_transform=&#8221;uppercase&#8221; uncode_shortcode_id=&#8221;335786&#8243; text_color_type=&#8221;uncode-palette&#8221;]10.\/11. November 2025[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-792521&#8243; text_size=&#8221;fontsize-153128&#8243; text_weight=&#8221;500&#8243; text_space=&#8221;fontspace-174682&#8243; uncode_shortcode_id=&#8221;289963&#8243;]StrategieTage CRM &amp; ContactCenter[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-792521&#8243; text_size=&#8221;fontsize-435830&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-174682&#8243; uncode_shortcode_id=&#8221;184824&#8243;]Know your customers better than they know themselves[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;699313&#8243;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;132527&#8243; column_width_pixel=&#8221;900&#8243;][vc_column_text text_lead=&#8221;small&#8221; uncode_shortcode_id=&#8221;118173&#8243;]<div id=\"fliptimer_ZXYjrVXL\"><\/div>[\/vc_column_text][vc_empty_space empty_h=&#8221;5&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;70&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-lxmt&#8221; back_image=&#8221;163945&#8243; back_position=&#8221;left center&#8221; overlay_alpha=&#8221;10&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;160981&#8243; back_color_type=&#8221;uncode-palette&#8221; back_size=&#8221;cover&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;713461&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;128555&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;142831&#8243;][vc_single_image media=&#8221;163851&#8243; media_width_percent=&#8221;80&#8243; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;108604&#8243;][vc_empty_space empty_h=&#8221;1&#8243;][vc_custom_heading text_color=&#8221;color-xsdn&#8221; text_font=&#8221;font-206803&#8243; text_weight=&#8221;800&#8243; text_transform=&#8221;uppercase&#8221; uncode_shortcode_id=&#8221;378152&#8243; text_color_type=&#8221;uncode-palette&#8221;]10.\/11. November 2025[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-792521&#8243; text_size=&#8221;h1&#8243; text_weight=&#8221;500&#8243; text_space=&#8221;fontspace-174682&#8243; uncode_shortcode_id=&#8221;177024&#8243;]StrategieTage CRM &amp; ContactCenter[\/vc_custom_heading][vc_custom_heading text_font=&#8221;font-792521&#8243; text_size=&#8221;h6&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-174682&#8243; uncode_shortcode_id=&#8221;110784&#8243;]Know your customers better<br \/>\nthan they know themselves[\/vc_custom_heading][vc_empty_space empty_h=&#8221;1&#8243;][vc_column_text text_lead=&#8221;small&#8221; uncode_shortcode_id=&#8221;322401&#8243;]<div id=\"fliptimer_Wnb8yWsU\"><\/div>[\/vc_column_text][vc_empty_space empty_h=&#8221;5&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_use_pixel=&#8221;yes&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; column_width_pixel=&#8221;1400&#8243; uncode_shortcode_id=&#8221;123553&#8243; back_color_type=&#8221;uncode-palette&#8221; css=&#8221;.vc_custom_1718714939930{margin-top: 0px !important;padding-right: 15px !important;padding-left: 15px !important;}&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; radius=&#8221;sm&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;-5&#8243; shift_y_fixed=&#8221;yes&#8221; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;172767&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221; uncode_shortcode_id=&#8221;207002&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; style=&#8221;light&#8221; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;0&#8243; radius=&#8221;std&#8221; shadow=&#8221;std&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;190990&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_custom_heading text_font=&#8221;font-792521&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;462194&#8243;]Im Bereich CRM und Contact Center gibt es zahlreiche Herausforderungen.[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;p&#8221; text_font=&#8221;font-792521&#8243; text_size=&#8221;fontsize-729637&#8243; text_weight=&#8221;400&#8243; mobile_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;165863&#8243;]Die Integration fortschrittlicher Technologien und Automatisierung ist oft komplex und schwierig. Die Nutzung von Daten f\u00fcr fundierte Entscheidungen erfordert anspruchsvolle Analysen und Predictive Analytics. Langfristige und loyale Kundenbeziehungen aufzubauen, ist zeitintensiv und herausfordernd. Kundeninteraktionen m\u00fcssen pr\u00e4zise und personalisiert umgesetzt werden. Eine effektive Nutzung mehrerer Kommunikationskan\u00e4le ist notwendig, aber oft schwer zu realisieren. Die Optimierung der gesamten Kundenreise erfordert kontinuierliche Analyse und Anpassung. All diese Herausforderungen werden bei den StrategieTagen CRM &amp; ContactCenter durch praxisnahe Strategien und Best Practices von f\u00fchrenden Experten adressiert und gel\u00f6st. Nutzen Sie die Veranstaltung, um umfassende L\u00f6sungen zu erhalten und Ihre CRM-Ziele erfolgreich zu erreichen.[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;2&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;113057&#8243; back_color_type=&#8221;uncode-palette&#8221; row_name=&#8221;overview&#8221; css=&#8221;.vc_custom_1718714978763{padding-right: 15px !important;padding-left: 15px !important;}&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;974929&#8243; css=&#8221;.vc_custom_1718298939121{padding-right: 35px !important;padding-left: 35px !important;}&#8221; column_width_pixel=&#8221;1296&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h1&#8243; text_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;467177&#8243;]TOP Themenschwerpunkte[\/vc_custom_heading][vc_empty_space empty_h=&#8221;1&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;1&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221; uncode_shortcode_id=&#8221;141790&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;1&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;100&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;105868&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;custom&#8221; heading_display=&#8221;inline&#8221; badge_style=&#8221;yes&#8221; back_color=&#8221;color-blue-accent&#8221; radius=&#8221;std&#8221; uncode_shortcode_id=&#8221;367600&#8243; heading_custom_size=&#8221;clamp(16px,5vw,32px)&#8221; back_color_type=&#8221;uncode-palette&#8221;]K\u00fcnstliche Intelligenz[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;custom&#8221; heading_display=&#8221;inline&#8221; badge_style=&#8221;yes&#8221; back_color=&#8221;color-blue-accent&#8221; radius=&#8221;std&#8221; uncode_shortcode_id=&#8221;796023&#8243; heading_custom_size=&#8221;clamp(16px,5vw,32px)&#8221; back_color_type=&#8221;uncode-palette&#8221;]Datenqualit\u00e4t[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;custom&#8221; heading_display=&#8221;inline&#8221; badge_style=&#8221;yes&#8221; back_color=&#8221;color-blue-accent&#8221; radius=&#8221;std&#8221; uncode_shortcode_id=&#8221;179386&#8243; heading_custom_size=&#8221;clamp(16px,5vw,32px)&#8221; back_color_type=&#8221;uncode-palette&#8221;]Personalisierung[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;custom&#8221; heading_display=&#8221;inline&#8221; badge_style=&#8221;yes&#8221; back_color=&#8221;color-blue-accent&#8221; radius=&#8221;std&#8221; uncode_shortcode_id=&#8221;538137&#8243; heading_custom_size=&#8221;clamp(16px,5vw,32px)&#8221; back_color_type=&#8221;uncode-palette&#8221;]Kundenbindung[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;custom&#8221; heading_display=&#8221;inline&#8221; badge_style=&#8221;yes&#8221; back_color=&#8221;color-blue-accent&#8221; radius=&#8221;std&#8221; uncode_shortcode_id=&#8221;172919&#8243; heading_custom_size=&#8221;clamp(16px,5vw,32px)&#8221; back_color_type=&#8221;uncode-palette&#8221;]Mobile CRM[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;custom&#8221; heading_display=&#8221;inline&#8221; badge_style=&#8221;yes&#8221; back_color=&#8221;color-blue-accent&#8221; radius=&#8221;std&#8221; uncode_shortcode_id=&#8221;874832&#8243; heading_custom_size=&#8221;clamp(16px,5vw,32px)&#8221; back_color_type=&#8221;uncode-palette&#8221;]Datenschutz[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;150558&#8243; row_name=&#8221;overview&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;389291&#8243; css=&#8221;.vc_custom_1628675650799{padding-right: 35px !important;padding-left: 35px !important;}&#8221; column_width_pixel=&#8221;1390&#8243;][uncode_block id=&#8221;162278&#8243;][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;150558&#8243; row_name=&#8221;overview&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;389291&#8243; css=&#8221;.vc_custom_1628675650799{padding-right: 35px !important;padding-left: 35px !important;}&#8221; column_width_pixel=&#8221;1390&#8243;][uncode_block id=&#8221;162280&#8243;][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;150558&#8243; row_name=&#8221;overview&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;389291&#8243; css=&#8221;.vc_custom_1628675650799{padding-right: 35px !important;padding-left: 35px !important;}&#8221; column_width_pixel=&#8221;1390&#8243;][uncode_block id=&#8221;162411&#8243;][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;197245&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;109457&#8243; column_width_pixel=&#8221;1236&#8243;][vc_empty_space empty_h=&#8221;1&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;6&#8243; back_color=&#8221;color-blue-accent&#8221; overlay_alpha=&#8221;100&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; border_color=&#8221;color-gyho&#8221; border_style=&#8221;solid&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;188965&#8243; back_color_type=&#8221;uncode-palette&#8221; border_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;85&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;100&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;-5&#8243; shift_y_fixed=&#8221;yes&#8221; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;800&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;148744&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;custom&#8221; text_weight=&#8221;500&#8243; text_space=&#8221;fontspace-174682&#8243; badge_style=&#8221;yes&#8221; back_color=&#8221;accent&#8221; radius=&#8221;std&#8221; css_animation=&#8221;marquee-scroll&#8221; marquee_speed=&#8221;0&#8243; uncode_shortcode_id=&#8221;357706&#8243; back_color_type=&#8221;uncode-palette&#8221; heading_custom_size=&#8221;clamp(54px,6vw,64px)&#8221;]Partner 2024\/2025[\/vc_custom_heading][vc_empty_space empty_h=&#8221;2&#8243;][vc_gallery el_id=&#8221;gallery-85457&#8243; type=&#8221;css_grid&#8221; medias=&#8221;163158,165414,165527,165561,164966,165537,165529,165416,163789,165420,163304,164056,164868,162879,165028,165628,162881,164054,162883,162885,162887,165418,164964,162889,165524,164060,164062,165565,165563,164064,162891,165473,165544,165553,162893,162895,164857,162897,162899,162536,162901,165539,164980,164066,165409,165531,165542,164068&#8243; grid_items=&#8221;5&#8243; screen_lg_items=&#8221;4&#8243; screen_lg_breakpoint=&#8221;900&#8243; screen_md_items=&#8221;2&#8243; screen_md_breakpoint=&#8221;600&#8243; screen_sm_items=&#8221;2&#8243; screen_sm_breakpoint=&#8221;480&#8243; gutter_size=&#8221;4&#8243; media_items=&#8221;media|nolink|original,icon&#8221; single_overlay_opacity=&#8221;50&#8243; single_overlay_anim=&#8221;no&#8221; single_text_anim=&#8221;no&#8221; single_image_anim=&#8221;no&#8221; single_padding=&#8221;2&#8243; single_border=&#8221;yes&#8221; title=&#8221;Partner Logos&#8221; uncode_shortcode_id=&#8221;207694&#8243;][vc_empty_space empty_h=&#8221;2&#8243; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221;][vc_empty_space empty_h=&#8221;4&#8243; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_use_pixel=&#8221;yes&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;2&#8243; enable_top_divider=&#8221;default&#8221; top_divider=&#8221;step&#8221; shape_top_h_use_pixel=&#8221;true&#8221; shape_top_height_percent=&#8221;33&#8243; shape_top_color=&#8221;color-xsdn&#8221; shape_top_opacity=&#8221;100&#8243; shape_top_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;397814&#8243; shape_top_color_type=&#8221;uncode-palette&#8221; column_width_pixel=&#8221;1360&#8243; back_color_type=&#8221;uncode-palette&#8221; css=&#8221;.vc_custom_1718714999127{padding-right: 15px !important;padding-left: 15px !important;}&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; style=&#8221;dark&#8221; back_color=&#8221;color-354589&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;std&#8221; shadow=&#8221;lg&#8221; shadow_darker=&#8221;yes&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;-5&#8243; shift_y_fixed=&#8221;yes&#8221; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;562774&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; inverted_device_order=&#8221;yes&#8221; limit_content=&#8221;&#8221; uncode_shortcode_id=&#8221;147514&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;7\/12&#8243; uncode_shortcode_id=&#8221;380899&#8243;][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-157533&#8243; uncode_shortcode_id=&#8221;133311&#8243;]Ein besonderer Dank geht an unseren Elite Partner. Dieser hat nicht nur einen bedeutenden Beitrag zur Realisierung unserer StrategieTage geleistet, sondern ist auch f\u00fcr das unvergessliche Gala-Dinner und den glamour\u00f6sen Casino-Abend verantwortlich. Tauchen Sie ein in eine Welt des Luxus und der Raffinesse, w\u00e4hrend wir gemeinsam unvergessliche Momente schaffen.[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;5\/12&#8243; uncode_shortcode_id=&#8221;165476&#8243;][vc_single_image media=&#8221;162775&#8243; media_width_percent=&#8221;100&#8243; alignment=&#8221;center&#8221; shape=&#8221;img-round&#8221; uncode_shortcode_id=&#8221;170411&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;50&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;143274&#8243; back_color_type=&#8221;uncode-palette&#8221; css=&#8221;.vc_custom_1718715020060{padding-right: 15px !important;padding-left: 15px !important;}&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;1068&#8243; uncode_shortcode_id=&#8221;108766&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;fontsize-136846&#8243; uncode_shortcode_id=&#8221;965152&#8243;]Haben Sie Fragen zur Veranstaltung?[\/vc_custom_heading][vc_column_text text_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;140188&#8243;]Wir stehen Ihnen jederzeit zur Verf\u00fcgung, um Ihre Anliegen zu kl\u00e4ren! Egal, ob Sie Informationen zum Ablauf, zur Teilnahme oder zu unseren Partnern ben\u00f6tigen \u2013 wir sind f\u00fcr Sie da. Unser Team freut sich darauf, Ihnen weiterzuhelfen und Ihre Fragen zu beantworten. Kontaktieren Sie uns, damit wir gemeinsam Ihre Teilnahme optimal gestalten k\u00f6nnen![\/vc_column_text][vc_empty_space empty_h=&#8221;2&#8243;][vc_button button_color=&#8221;accent&#8221; size=&#8221;btn-xl&#8221; radius=&#8221;btn-round&#8221; hover_fx=&#8221;outlined&#8221; border_width=&#8221;0&#8243; display=&#8221;inline&#8221; button_color_type=&#8221;uncode-palette&#8221; uncode_shortcode_id=&#8221;124718&#8243; link=&#8221;url:mailto%3Arequest%40businessfactors.de|rel:nofollow&#8221; icon=&#8221;fa fa-mail&#8221;]Schreiben Sie uns eine E-Mail[\/vc_button][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;fontsize-547553&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;172754&#8243;]Oder rufen Sie uns direkt an unter <strong>+49 30 76765520<\/strong>[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;147559&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;200089&#8243; column_width_pixel=&#8221;1236&#8243;][uncode_share layout=&#8221;multiple&#8221; bigger=&#8221;yes&#8221; no_back=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; medium_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;402705&#8243; css=&#8221;.vc_custom_1718715043809{padding-right: 15px !important;padding-left: 15px !important;}&#8221; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;2&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;318617&#8243;][vc_separator sep_color=&#8221;&#8221; uncode_shortcode_id=&#8221;118967&#8243; el_height=&#8221;0.5&#8243;][vc_custom_heading heading_semantic=&#8221;p&#8221; text_font=&#8221;font-792521&#8243; text_size=&#8221;fontsize-409064&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-177565&#8243; sub_reduced=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;103821&#8243;]Noch Fragen? Kein Problem. Sende sie an <a href=\"mailto:request@businessfactors.de\"><strong>request@businessfactors.de<\/strong><\/a> oder ruf an unter <strong>030 7676552 0.<\/strong>[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;p&#8221; text_font=&#8221;font-792521&#8243; text_size=&#8221;fontsize-409064&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-177565&#8243; sub_reduced=&#8221;yes&#8221; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;182490&#8243;]Noch Fragen? <a href=\"mailto:request@businessfactors.de\"><strong>request@businessfactors.de<\/strong><\/a>[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; desktop_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;123738&#8243; css=&#8221;.vc_custom_1718715033057{padding-right: 15px !important;padding-left: 15px !important;}&#8221; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;2&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;916204&#8243;][vc_separator sep_color=&#8221;&#8221; uncode_shortcode_id=&#8221;118967&#8243; el_height=&#8221;0.5&#8243;][vc_custom_heading heading_semantic=&#8221;p&#8221; text_font=&#8221;font-792521&#8243; text_size=&#8221;fontsize-409064&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-177565&#8243; sub_reduced=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;103821&#8243;]Noch Fragen? Kein Problem. Sende sie an <a href=\"mailto:request@businessfactors.de\"><strong>request@businessfactors.de<\/strong><\/a> oder ruf an unter <strong>030 7676552 0.<\/strong>[\/vc_custom_heading][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Wie gestaltet sich ein gutes Kundenbeziehungsmanagement vor dem Hintergrund einer zunehmend digitalen Welt? Dar\u00fcber sprechen CRM-Experten und -Leiter. Anbieter und Anwender vertiefen in Vortr\u00e4gen, Seminaren und Dialoggespr\u00e4chen ihr Know-how zu Customer Excellence, Customer Centricity und Customer Journey.<\/p>\n<p>Tauschen Sie sich auf dem zweit\u00e4gigen Kongress \u00fcber Ihre Erfahrungen in den Bereichen KI, analytisches CRM und das Enablement der Mitarbeiter f\u00fcr eine bessere Form der Kundenbetreuung und -bindung aus. Finden Sie mit potenziellen L\u00f6sungspartnern die passende Software f\u00fcr Ihr Customer Service und erfahren Sie, wie auch ein strategisches Change Management im gesamten Betrieb sowie Schulungen Ihrer Besch\u00e4ftigten das Kundenbeziehungsmanagement langfristig optimieren werden. Oder tragen Sie mit Ihrem Expertenwissen \u00fcber passende CRM-Systeme, Einbindung von Kunden-Touchpoints und individuelle Kunden-Ansprachestrategien zum Veranstaltungserfolg bei.<\/p>\n","protected":false},"author":7,"featured_media":165714,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"portfolio_category":[376],"class_list":["post-162843","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_category-customer-relationship-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>StrategieTage CRM &amp; ContactCenter -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"StrategieTage CRM &amp; ContactCenter\" \/>\n<meta property=\"og:description\" content=\"Wie gestaltet sich ein gutes Kundenbeziehungsmanagement vor dem Hintergrund einer zunehmend digitalen Welt? Dar\u00fcber sprechen CRM-Experten und -Leiter. Anbieter und Anwender vertiefen in Vortr\u00e4gen, Seminaren und Dialoggespr\u00e4chen ihr Know-how zu Customer Excellence, Customer Centricity und Customer Journey.  Tauschen Sie sich auf dem zweit\u00e4gigen Kongress \u00fcber Ihre Erfahrungen in den Bereichen KI, analytisches CRM und das Enablement der Mitarbeiter f\u00fcr eine bessere Form der Kundenbetreuung und -bindung aus. Finden Sie mit potenziellen L\u00f6sungspartnern die passende Software f\u00fcr Ihr Customer Service und erfahren Sie, wie auch ein strategisches Change Management im gesamten Betrieb sowie Schulungen Ihrer Besch\u00e4ftigten das Kundenbeziehungsmanagement langfristig optimieren werden. Oder tragen Sie mit Ihrem Expertenwissen \u00fcber passende CRM-Systeme, Einbindung von Kunden-Touchpoints und individuelle Kunden-Ansprachestrategien zum Veranstaltungserfolg bei.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/\" \/>\n<meta property=\"og:site_name\" content=\"business factors Deutschland GmbH\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/businessfactors\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-21T09:18:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2024\/11\/CRMCC_2025-H-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1075\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"CRM &amp; ContactCenter\" \/>\n<meta name=\"twitter:site\" content=\"@BFactors\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"8\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/\",\"url\":\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/\",\"name\":\"StrategieTage CRM & ContactCenter -\",\"isPartOf\":{\"@id\":\"https:\/\/www.businessfactors.de\/de\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2024\/11\/CRMCC_2025-H-scaled.jpg\",\"datePublished\":\"2017-07-13T14:08:04+00:00\",\"dateModified\":\"2025-05-21T09:18:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#primaryimage\",\"url\":\"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2024\/11\/CRMCC_2025-H-scaled.jpg\",\"contentUrl\":\"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2024\/11\/CRMCC_2025-H-scaled.jpg\",\"width\":2048,\"height\":1075},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/www.businessfactors.de\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conferences\",\"item\":\"https:\/\/www.businessfactors.de\/de\/conferences\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"CRM &#038; ContactCenter\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.businessfactors.de\/de\/#website\",\"url\":\"https:\/\/www.businessfactors.de\/de\/\",\"name\":\"business factors Deutschland GmbH\",\"description\":\"Meet your business partners of tomorrow\",\"publisher\":{\"@id\":\"https:\/\/www.businessfactors.de\/de\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.businessfactors.de\/de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.businessfactors.de\/de\/#organization\",\"name\":\"business factors Deutschland GmbH\",\"url\":\"https:\/\/www.businessfactors.de\/de\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.businessfactors.de\/de\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2019\/04\/BF_Logo_web.jpg\",\"contentUrl\":\"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2019\/04\/BF_Logo_web.jpg\",\"width\":600,\"height\":400,\"caption\":\"business factors Deutschland GmbH\"},\"image\":{\"@id\":\"https:\/\/www.businessfactors.de\/de\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/businessfactors\/\",\"https:\/\/x.com\/BFactors\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"StrategieTage CRM & ContactCenter -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/","og_locale":"de_DE","og_type":"article","og_title":"StrategieTage CRM & ContactCenter","og_description":"Wie gestaltet sich ein gutes Kundenbeziehungsmanagement vor dem Hintergrund einer zunehmend digitalen Welt? Dar\u00fcber sprechen CRM-Experten und -Leiter. Anbieter und Anwender vertiefen in Vortr\u00e4gen, Seminaren und Dialoggespr\u00e4chen ihr Know-how zu Customer Excellence, Customer Centricity und Customer Journey.  Tauschen Sie sich auf dem zweit\u00e4gigen Kongress \u00fcber Ihre Erfahrungen in den Bereichen KI, analytisches CRM und das Enablement der Mitarbeiter f\u00fcr eine bessere Form der Kundenbetreuung und -bindung aus. Finden Sie mit potenziellen L\u00f6sungspartnern die passende Software f\u00fcr Ihr Customer Service und erfahren Sie, wie auch ein strategisches Change Management im gesamten Betrieb sowie Schulungen Ihrer Besch\u00e4ftigten das Kundenbeziehungsmanagement langfristig optimieren werden. Oder tragen Sie mit Ihrem Expertenwissen \u00fcber passende CRM-Systeme, Einbindung von Kunden-Touchpoints und individuelle Kunden-Ansprachestrategien zum Veranstaltungserfolg bei.","og_url":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/","og_site_name":"business factors Deutschland GmbH","article_publisher":"https:\/\/www.facebook.com\/businessfactors\/","article_modified_time":"2025-05-21T09:18:21+00:00","og_image":[{"width":2048,"height":1075,"url":"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2024\/11\/CRMCC_2025-H-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"CRM & ContactCenter","twitter_site":"@BFactors","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"8\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/","url":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/","name":"StrategieTage CRM & ContactCenter -","isPartOf":{"@id":"https:\/\/www.businessfactors.de\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#primaryimage"},"image":{"@id":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#primaryimage"},"thumbnailUrl":"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2024\/11\/CRMCC_2025-H-scaled.jpg","datePublished":"2017-07-13T14:08:04+00:00","dateModified":"2025-05-21T09:18:21+00:00","breadcrumb":{"@id":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#primaryimage","url":"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2024\/11\/CRMCC_2025-H-scaled.jpg","contentUrl":"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2024\/11\/CRMCC_2025-H-scaled.jpg","width":2048,"height":1075},{"@type":"BreadcrumbList","@id":"https:\/\/www.businessfactors.de\/de\/conferences\/crm-contactcenter\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.businessfactors.de\/de\/"},{"@type":"ListItem","position":2,"name":"Conferences","item":"https:\/\/www.businessfactors.de\/de\/conferences\/"},{"@type":"ListItem","position":3,"name":"CRM &#038; ContactCenter"}]},{"@type":"WebSite","@id":"https:\/\/www.businessfactors.de\/de\/#website","url":"https:\/\/www.businessfactors.de\/de\/","name":"business factors Deutschland GmbH","description":"Meet your business partners of tomorrow","publisher":{"@id":"https:\/\/www.businessfactors.de\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.businessfactors.de\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/www.businessfactors.de\/de\/#organization","name":"business factors Deutschland GmbH","url":"https:\/\/www.businessfactors.de\/de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.businessfactors.de\/de\/#\/schema\/logo\/image\/","url":"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2019\/04\/BF_Logo_web.jpg","contentUrl":"https:\/\/www.businessfactors.de\/wp-content\/uploads\/2019\/04\/BF_Logo_web.jpg","width":600,"height":400,"caption":"business factors Deutschland GmbH"},"image":{"@id":"https:\/\/www.businessfactors.de\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/businessfactors\/","https:\/\/x.com\/BFactors"]}]}},"_links":{"self":[{"href":"https:\/\/www.businessfactors.de\/de\/wp-json\/wp\/v2\/portfolio\/162843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.businessfactors.de\/de\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/www.businessfactors.de\/de\/wp-json\/wp\/v2\/types\/portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/www.businessfactors.de\/de\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.businessfactors.de\/de\/wp-json\/wp\/v2\/comments?post=162843"}],"version-history":[{"count":0,"href":"https:\/\/www.businessfactors.de\/de\/wp-json\/wp\/v2\/portfolio\/162843\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.businessfactors.de\/de\/wp-json\/wp\/v2\/media\/165714"}],"wp:attachment":[{"href":"https:\/\/www.businessfactors.de\/de\/wp-json\/wp\/v2\/media?parent=162843"}],"wp:term":[{"taxonomy":"portfolio_category","embeddable":true,"href":"https:\/\/www.businessfactors.de\/de\/wp-json\/wp\/v2\/portfolio_category?post=162843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}